Uh yeah. We run the queries for them. :) It's a once a quarter thing usually. Might have to look into the realms though. That looks interesting.
Sent from my iPhone > On Jul 31, 2014, at 11:27 AM, Jason Miller <jason.mil...@gmail.com> wrote: > > ** > Do you have a way to keep them from using the Admin MT in the future? When > not running large queries but just because they can. And then they tell > their friends and everybody starts using your MT :) > > >> On Thu, Jul 31, 2014 at 8:13 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: >> ** >> Peter, >> We also use the same server group name across environments and use host >> files on our local machines to administer each environment when needed. >> >> In addition to the diagram below, I like having a dedicated mid tier to the >> admin box outside of the user load balancer as well. It helps since a lot of >> forms don't display properly in the WUT anymore. Also, I'm assuming you're >> not allowing unqualified searches on the user facing boxes. I've had >> instances where a user needed to run a query beyond the limit we set so >> having a mid tier pointing to the admin box allows for those one off >> requests as well. >> >> Sent from my iPhone >> >>> On Jul 31, 2014, at 11:01 AM, Peter Romain >>> <p.romain.arsl...@parsolutions.co.uk> wrote: >>> >>> ** >>> To ask a related question to anyone that has done this already – do you >>> build all the AR Servers with the same hostname then use the hosts file on >>> each server to resolve the name back to itself? >>> >>> This way there’s no need to edit any configurations if the server is cloned. >>> >>> >>> >>> >>> >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Dean van Deventer - Business >>> Connexion >>> Sent: 31 July 2014 15:55 >>> To: arslist@ARSLIST.ORG >>> Subject: Re: Server Groups - Your thoughts please. >>> >>> >>> >>> ** >>> >>> <image001.jpg> >>> >>> >>> >>> >>> >>> Hi Brad >>> >>> Where is your mid tiers ? do you have load balancers to ensure your HA ? >>> >>> >>> >>> My end picture would look like this bellow >>> >>> >>> >>> You would need a load balancer to ensure your HA >>> >>> Load all boxes exactly the same you can move the functions with the rankings >>> >>> Only allow server 1 and 2 to be available via the LB for user access your >>> 3rd server could still perform the actions you set out for it to perform. >>> So even if server 3 is struggling your users won’t be affected. >>> >>> Without the LB you won’t really have HA, with the picture below you could >>> actually reboot server as you wish and your users won’t have any impact. >>> >>> My 5c o >>> >>> >>> >>> <image002.png> >>> >>> >>> >>> >>> >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy >>> Sent: 31 July 2014 11:38 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Server Groups - Your thoughts please. >>> >>> >>> >>> ** >>> >>> Firstly, thanks for any help you guys can offer. >>> >>> We are busy upgrading to ITSM 8.1 and want to setup server groups to ensure >>> we have HA in our environment. Currently on our live environment now we >>> have a single live server which makes us a little nervous. Our DB is a >>> clustered DB with a separate instance handling just reporting. This keeps >>> unnecessary traffic off our live DB which is only for Remedy. >>> We are looking at having the following architecture setup: >>> >>> >>> So Remedy Live App Server 1 and Server 2 are both Physical Servers. The >>> Remedy Mail and Escalation Server is Virtual Machine server. We wanted to >>> keep escalations and mail processing off our mail servers and wanted them >>> to rather focus on providing a ITSM and SRM Service to our users. >>> What I want to know, is the above possible ? Do I need to install the ITSM >>> and SRM applications on the Remedy mail and escalation server for it to >>> work or can I just do a Remedy 8.1 Core installation? Do I also need to >>> include it in the server group but with its only job as processing mail and >>> escalations or can I keep it out the server group?. >>> >>> Also, If I setup the setup group with just the App server 1 in it for now, >>> can I turn off the "Administration Server" option and use it as normal and >>> only activate the Administration option when we add in the second server to >>> the server group at a later stage ? >>> >>> Are there any problems with the above plan or something I am missing? >>> >>> Any advice is appreciated. >>> >>> Thanks >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"