Uh yeah. We run the queries for them. :)
It's a once a quarter thing usually. Might have to look into the realms though. 
That looks interesting. 

Sent from my iPhone

> On Jul 31, 2014, at 11:27 AM, Jason Miller <jason.mil...@gmail.com> wrote:
> 
> **
> Do you have a way to keep them from using the Admin MT in the future?  When 
> not running large queries but just because they can.  And then they tell 
> their friends and everybody starts using your MT :)
> 
> 
>> On Thu, Jul 31, 2014 at 8:13 AM, Tauf Chowdhury <taufc...@gmail.com> wrote:
>> **
>> Peter, 
>> We also use the same server group name across environments and use host 
>> files on our local machines to administer each environment when needed. 
>> 
>> In addition to the diagram below, I like having a dedicated mid tier to the 
>> admin box outside of the user load balancer as well. It helps since a lot of 
>> forms don't display properly in the WUT anymore. Also, I'm assuming you're 
>> not allowing unqualified searches on the user facing boxes. I've had 
>> instances where a user needed to run a query beyond the limit we set so 
>> having a mid tier pointing to the admin box allows for those one off 
>> requests as well. 
>> 
>> Sent from my iPhone
>> 
>>> On Jul 31, 2014, at 11:01 AM, Peter Romain 
>>> <p.romain.arsl...@parsolutions.co.uk> wrote:
>>> 
>>> **
>>> To ask a related question to anyone that has done this already – do you 
>>> build all the AR Servers with the same hostname then use the hosts file on 
>>> each server to resolve the name back to itself?
>>> 
>>> This way there’s no need to edit any configurations if the server is cloned.
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Dean van Deventer - Business 
>>> Connexion
>>> Sent: 31 July 2014 15:55
>>> To: arslist@ARSLIST.ORG
>>> Subject: Re: Server Groups - Your thoughts please.
>>> 
>>>  
>>> 
>>> **
>>> 
>>> <image001.jpg>
>>> 
>>>  
>>> 
>>>  
>>> 
>>> Hi Brad
>>> 
>>> Where is your mid tiers ? do you have load balancers to ensure your HA ?
>>> 
>>>  
>>> 
>>> My end picture would look like this bellow
>>> 
>>>  
>>> 
>>> You would need a load balancer to ensure your HA
>>> 
>>> Load all boxes exactly the same you can move the functions with the rankings
>>> 
>>> Only allow server 1 and 2 to be available via the LB for user access your 
>>> 3rd server could still perform the actions you set out for it to perform. 
>>> So even if server 3 is struggling your users won’t be affected.
>>> 
>>> Without the LB you won’t really have HA, with the picture below you could 
>>> actually reboot server as you wish and your users won’t have any impact.
>>> 
>>> My 5c o
>>> 
>>>  
>>> 
>>> <image002.png>
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy
>>> Sent: 31 July 2014 11:38 AM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Server Groups - Your thoughts please.
>>> 
>>>  
>>> 
>>> **
>>> 
>>> Firstly, thanks for any help you guys can offer.
>>>  
>>> We are busy upgrading to ITSM 8.1 and want to setup server groups to ensure 
>>> we have HA in our environment. Currently on our live environment now we 
>>> have a single live server which makes us a little nervous. Our DB is a 
>>> clustered DB with a separate instance handling just reporting. This keeps 
>>> unnecessary traffic off our live DB which is only for Remedy.
>>> We are looking at having the following architecture setup:
>>>  
>>> 
>>> So Remedy Live App Server 1 and Server 2 are both Physical Servers. The 
>>> Remedy Mail and Escalation Server is  Virtual Machine server. We wanted to 
>>> keep escalations and mail processing off our mail servers and wanted them 
>>> to rather focus on providing a ITSM and SRM Service to our users.
>>> What I want to know, is the above possible ? Do I need to install the ITSM 
>>> and SRM applications on the Remedy mail and escalation server for it to 
>>> work or can I just do a Remedy 8.1 Core installation? Do I also need to 
>>> include it in the server group but with its only job as processing mail and 
>>> escalations or can I keep it out the server group?.
>>>  
>>> Also, If I setup the setup group with just the App server 1 in it for now, 
>>> can I turn off the "Administration Server" option and use it as normal and 
>>> only activate the Administration option when we add in the second server to 
>>> the server group at a later stage ?
>>>  
>>> Are there any problems with the above plan or something I am missing?
>>> 
>>> Any advice is appreciated.
>>>  
>>> Thanks
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> 
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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