Yep - I've looked at the files attached to KA404409 (and the other related AMIGO pages) and there is nothing that looks like a post-upgrade test-plan that could be used to UAT the out-of-the-box ITSM -- a test plan that exercises the out-of-the-box modules to validate out-of-the-box functionality.
Perhaps BMC took it down for some reason... -JDHood On Tue, Nov 25, 2014 at 12:48 PM, Carin Grobler <remedy...@gmail.com> wrote: > ** > Look at KA404409 > there is templates attached > > On Tue, Nov 25, 2014 at 11:38 AM, Carin Grobler <remedy...@gmail.com> > wrote: > >> Are you doing a parallel upgrade or in place >> >> On Tue, Nov 25, 2014 at 10:59 AM, JD Hood <hood...@gmail.com> wrote: >> >>> ** >>> Paged through every Remedy/Atrium/ITSM "Amigo" related page I could find >>> and the only spreadsheet I saw was for sizing recommendations. >>> >>> Like always with BMC docs, this spreadsheet is going to be as easy to >>> find as Bigfoot... >>> >>> -JDHood >>> >>> >>> On Tue, Nov 25, 2014 at 11:00 AM, Carin Grobler <remedy...@gmail.com> >>> wrote: >>> >>>> ** >>>> https://communities.bmc.com/docs/DOC-28417 >>>> >>>> >>>> On Tue, Nov 25, 2014 at 9:57 AM, Rob Dudley <duds1...@gmail.com> wrote: >>>> >>>>> ** >>>>> Claire/Scott - >>>>> >>>>> Can you post a link to this AMIGO program you're referring to? I >>>>> can't seem to find it within the Documentation section on BMC's site. >>>>> >>>>> Thanks, >>>>> >>>>> Rob D. >>>>> >>>>> On Tue, Nov 25, 2014 at 9:03 AM, LJ LongWing <lj.longw...@gmail.com> >>>>> wrote: >>>>> >>>>>> ** >>>>>> Scott, >>>>>> Docs don't even require a login anymore, let alone a support >>>>>> contract... >>>>>> >>>>>> On Tue, Nov 25, 2014 at 6:44 AM, Scott Hallenger <vadr...@yahoo.com> >>>>>> wrote: >>>>>> >>>>>>> ** >>>>>>> Cant get in there, my clients support expired and they will not >>>>>>> renew... >>>>>>> >>>>>>> >>>>>>> On Monday, November 24, 2014 2:31 PM, "Sanford, Claire" < >>>>>>> claire.sanf...@memorialhermann.org> wrote: >>>>>>> >>>>>>> >>>>>>> Look at the AMIGO program in the DOCS section on BMC. There is a >>>>>>> great spreadsheet there that is basically your plan. >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: Action Request System discussion list(ARSList) [mailto: >>>>>>> arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger >>>>>>> Sent: Monday, November 24, 2014 10:54 AM >>>>>>> To: arslist@ARSLIST.ORG >>>>>>> Subject: Remedy Test Plan >>>>>>> >>>>>>> Would anyone be willing to share a remedy post migration/upgrade >>>>>>> plan that they may have laying around. Any version from 7.1 on would be >>>>>>> ok. >>>>>>> Any info is better than no info. Thanks in advance my fellow >>>>>>> listers...... >>>>>>> >>>>>>> >>>>>>> >>>>>>> _______________________________________________________________________________ >>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>>> "Where the Answers Are, and have been for 20 years" >>>>>>> >>>>>>> >>>>>>> _______________________________________________________________________________ >>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>>> "Where the Answers Are, and have been for 20 years" >>>>>>> >>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>> >>>>>> >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>> >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"