Yep - I've looked at the files attached to KA404409 (and the other related
AMIGO pages) and there is nothing that looks like a post-upgrade test-plan
that could be used to UAT the out-of-the-box ITSM -- a test plan that
exercises the out-of-the-box modules to validate out-of-the-box
functionality.

Perhaps BMC took it down for some reason...

-JDHood

On Tue, Nov 25, 2014 at 12:48 PM, Carin Grobler <remedy...@gmail.com> wrote:

> **
> Look at KA404409
>  there is templates attached
>
> On Tue, Nov 25, 2014 at 11:38 AM, Carin Grobler <remedy...@gmail.com>
> wrote:
>
>> Are you doing a parallel upgrade or in place
>>
>> On Tue, Nov 25, 2014 at 10:59 AM, JD Hood <hood...@gmail.com> wrote:
>>
>>> **
>>> Paged through every Remedy/Atrium/ITSM "Amigo" related page I could find
>>> and the only spreadsheet I saw was for sizing recommendations.
>>>
>>> Like always with BMC docs, this spreadsheet is going to be as easy to
>>> find as Bigfoot...
>>>
>>> -JDHood
>>>
>>>
>>> On Tue, Nov 25, 2014 at 11:00 AM, Carin Grobler <remedy...@gmail.com>
>>> wrote:
>>>
>>>> **
>>>> https://communities.bmc.com/docs/DOC-28417
>>>>
>>>>
>>>> On Tue, Nov 25, 2014 at 9:57 AM, Rob Dudley <duds1...@gmail.com> wrote:
>>>>
>>>>> **
>>>>> Claire/Scott -
>>>>>
>>>>> Can you post a link to this AMIGO program you're referring to?  I
>>>>> can't seem to find it within the Documentation section on BMC's site.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Rob D.
>>>>>
>>>>> On Tue, Nov 25, 2014 at 9:03 AM, LJ LongWing <lj.longw...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> **
>>>>>> Scott,
>>>>>> Docs don't even require a login anymore, let alone a support
>>>>>> contract...
>>>>>>
>>>>>> On Tue, Nov 25, 2014 at 6:44 AM, Scott Hallenger <vadr...@yahoo.com>
>>>>>> wrote:
>>>>>>
>>>>>>> **
>>>>>>> Cant get in there, my clients support expired and they will not
>>>>>>> renew...
>>>>>>>
>>>>>>>
>>>>>>>   On Monday, November 24, 2014 2:31 PM, "Sanford, Claire" <
>>>>>>> claire.sanf...@memorialhermann.org> wrote:
>>>>>>>
>>>>>>>
>>>>>>> Look at the AMIGO program in the DOCS section on BMC.  There is a
>>>>>>> great spreadsheet there that is basically your plan.
>>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: Action Request System discussion list(ARSList) [mailto:
>>>>>>> arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger
>>>>>>> Sent: Monday, November 24, 2014 10:54 AM
>>>>>>> To: arslist@ARSLIST.ORG
>>>>>>> Subject: Remedy Test Plan
>>>>>>>
>>>>>>> Would anyone be willing to share a remedy post migration/upgrade
>>>>>>> plan that they may have laying around. Any version from 7.1 on would be 
>>>>>>> ok.
>>>>>>> Any info is better than no info. Thanks in advance my fellow 
>>>>>>> listers......
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________________________________________
>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>>>> "Where the Answers Are, and have been for 20 years"
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________________________________________
>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>>>> "Where the Answers Are, and have been for 20 years"
>>>>>>>
>>>>>>>   _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>
>>>>>>
>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>
>>>>>
>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>
>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>
>>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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