I agree consultants have them. But I think the rub there is the consultants use those to make a living. There have been a number of times I have talked to people/partners/BMC Professional Services that have the docs/process/whatever I am looking for and say we can have them for the low, low price of tens of thousands of dollars by using their services.
Jason On Tue, Nov 25, 2014 at 12:19 PM, Scott Hallenger <vadr...@yahoo.com> wrote: > I find it hard to belive that not a consultant out there has ever gone > through an upgrade/deployment and had to have the user population test the > newley stood up system. Does not have to be an official BMC doc. Just any > company that has UATd 7.1 ot 7.6. However, my google searches did yield > anything either. > > > -------------------------------------------- > On Tue, 11/25/14, Jason Miller <jason.mil...@gmail.com> wrote: > > Subject: Re: Remedy Test Plan > To: arslist@ARSLIST.ORG > Date: Tuesday, November 25, 2014, 2:49 PM > > ** > I ready it the same way you did. I wish you > luck on finding such a document from BMC (and not paying > Professional Services for it). > Jason > On Tue, Nov 25, 2014 at > 10:45 AM, JD Hood <hood...@gmail.com> > wrote: > ** > OK -- I completely misread the original post > by Scott Hallenger. I > thought he was looking for a UAT test plan... He was just > looking for the upgrade plan. My bad. > But if anyone > knows if a BMC "blessed" UAT plan exists, strictly > for OOB functionality, that would be awesome > too! > -JDHood > On Tue, Nov 25, 2014 at > 1:39 PM, JD Hood <hood...@gmail.com> > wrote: > Yep - I've looked at the files attached > to KA404409 (and the > other related AMIGO pages) and there is nothing that looks > like a post-upgrade test-plan that could be used to UAT the > out-of-the-box ITSM -- a test plan that exercises > the out-of-the-box > modules to validate out-of-the-box > functionality. > Perhaps BMC took > it down for some reason... > -JDHood > On Tue, Nov 25, 2014 at > 12:48 PM, Carin Grobler <remedy...@gmail.com> > wrote: > ** > Look at KA404409 there is templates > attached > On Tue, Nov 25, 2014 at > 11:38 AM, Carin Grobler <remedy...@gmail.com> > wrote: > Are you doing a parallel upgrade or in > place > On Tue, Nov 25, 2014 at > 10:59 AM, JD Hood <hood...@gmail.com> > wrote: > ** > Paged through every Remedy/Atrium/ITSM > "Amigo" related page I could find and the only > spreadsheet I saw was for sizing recommendations. > > Like always with BMC docs, > this spreadsheet is going to be as easy to find as > Bigfoot... > -JDHood > > On Tue, Nov 25, 2014 > at 11:00 AM, Carin Grobler <remedy...@gmail.com> > wrote: > ** > https://communities.bmc.com/docs/DOC-28417 > > > On Tue, Nov 25, 2014 at > 9:57 AM, Rob Dudley <duds1...@gmail.com> > wrote: > ** > Claire/Scott - > > Can you post a link to this AMIGO program > you're referring to? I can't seem to find it > within the Documentation section on BMC's site. > > Thanks, > > Rob D. > > On Tue, Nov 25, 2014 at > 9:03 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > ** > Scott,Docs don't even require a > login anymore, let alone a support > contract... > On Tue, Nov 25, 2014 at > 6:44 AM, Scott Hallenger <vadr...@yahoo.com> > wrote: > ** > Cant get in > there, my clients support expired and they will not > renew... > > On Monday, November 24, 2014 > 2:31 PM, "Sanford, Claire" <claire.sanf...@memorialhermann.org> > wrote: > > > Look at the AMIGO program in the DOCS > section on BMC. There is a great spreadsheet there that is > basically your plan. > > -----Original Message----- > From: Action Request System discussion > list(ARSList) [mailto:arslist@ARSLIST.ORG] > On Behalf Of Scott Hallenger > Sent: Monday, > November 24, 2014 10:54 AM > To: arslist@ARSLIST.ORG > Subject: Remedy Test Plan > > Would anyone be willing to share a remedy post > migration/upgrade plan that they may have laying around. Any > version from 7.1 on would be ok. Any info is better than no > info. Thanks in advance my fellow listers...... > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for > 20 years" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for > 20 years" > > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been > for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
