You need to get a butt set and monitor the line to determine whether you are even getting caller id. It will be in a 300 baud FSK signal (if you've ever heard a modem trying to handshake you'll immediately recognize the sound). CallerID is delivered between the first and second ring cycle (usually). The key here is ring cycle, not rings. Do you ever get long distance calls on that line where there are two rings, then a pause, then two rings ... etc? That'll screw up asterisk because it'll listen for clid after the first ring, not realizing that the first ring cycle has not net .completed (a ring cycle is 6 seconds, regardless of how many rings).
Anyway, this probably sounds all whacked out. Bottom line: if you can borrow or buy a butt set (get one on ebay and when you're done just put it back up and sell it to the next guy), you'll be able to figure out what those lines are doing, and thus report the trouble correctly to Bell. The key with a butt set is that it can listen on the line without interfering, which means you can hear what Bell is sending, and what your system is doing. Jim Steven McCann wrote: > We are just in the process of getting our lines replaced do > to some buzzing on them.. but I suspect it is some config > issue, because one of the lines has no buzz and no CID has been > coming for it also. > > Steven > > FYI Here's our current config for zaptel.conf. cidsignalling > has been changed to 'bell,dtmf' and 'dtmf' and hasn't seemed to make > a difference... > > > ; > ; Zapata telephony interface > ; > ; Configuration file > > [trunkgroups] > > [channels] > > language=en > context=from-zaptel > signalling=fxs_ks > rxwink=300 ; Atlas seems to use long (250ms) winks ; > ; Whether or not to do distinctive ring detection on FXO > lines ; ;usedistinctiveringdetection=yes > > ;added apr 5 by steve to try and fix long vm's busydetect=yes > busycount=15 > > ;added Aug 18 by Steve to get CID > usecallerid=yes > hidecallerid=no > cidsignalling=bell > callerid=asreceived > sendcalleridafter=2 > cidstart=ring > > ;was already here-aug18-sm > callwaiting=yes > usecallingpres=yes > callwaitingcallerid=yes > > threewaycalling=yes > transfer=yes > cancallforward=yes > callreturn=yes > echocancel=yes > echocancelwhenbridged=no > ;echotraining=800 > rxgain=3.0 > txgain=0.0 > group=0 > callgroup=1 > pickupgroup=1 > immediate=no > > ;faxdetect=both > faxdetect=incoming > ;faxdetect=outgoing > ;faxdetect=no > > ;Include genzaptelconf configs > #include zapata-auto.conf > > group=1 > > ;Include AMP configs > #include zapata_additional.conf > > > > > On Tue, Aug 19, 2008 at 10:25 AM, Elliott Jeyaseelan <[EMAIL PROTECTED]> > wrote: > >> I have 2 TDM400P and both worked well...never had any trouble with >> CID. >> >> Possibly too much noise on your line? Wires reversed, maybe a faulty >> telephone equipment connected on the line..... >> >>> -----Original Message----- >>> From: Steven McCann [mailto:[EMAIL PROTECTED] >>> Sent: Monday, August 18, 2008 4:11 PM >>> To: Alex Wang >>> Cc: Toronto Asterisk UG >>> Subject: Re: [on-asterisk] need CID setting for Asterisk/Trixbox for >>> Bell POTS in Ontario using TDM410 >>> >>> I'm using a Digium TDM410.. The same issue also happened with a >>> previous card, the TDM400P >>> >>> Steven >>> >>> On Mon, Aug 18, 2008 at 1:14 PM, Alex Wang <[EMAIL PROTECTED]> >>> wrote: >>> >>>> What kind of card did you use? >>>> >>>> >>>> Alex >>>> >>>> On Mon, 18 Aug 2008 12:49:38 -0400 "Steven McCann" >>>> <[EMAIL PROTECTED]> wrote: >>>> >>>>> Hello all, >>>>> >>>>> Since hooked up a Trixbox system last year, we have not yet gotten >>>>> Caller >>>> ID >>>>> to work on most incoming calls. 80% of all calls come up as >>>>> 'unknown' >>>>> >>>>> I have tried to add some config that I saw in an earlier email >>>>> thread, >>>> but >>>>> it does not seem to be working: >>>>> usecallerid=yes >>>>> hidecallerid=no >>>>> cidsignalling=bell >>>>> callerid=asreceived >>>>> sendcalleridafter=3 >>>>> cidstart=ring >>>>> callwaiting=yes >>>>> usecallingpres=yes >>>>> callwaitingcallerid=yes >>>>> >>>>> I've also tried to change cidsignalling to =dtmf, =dtmf, bell >>>>> , but this does not seem to make a difference. >>>>> >>>>> I know CID is there on most calls, because I could previously see >>>>> it on a fax machine that was also hooked up to the main POTS line. >>>>> >>>>> Any ideas? >>>>> >>>>> Thanks, >>>>> Steven >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> > -------------------------------------------------------------------- >>> - >>>> To unsubscribe, e-mail: [EMAIL PROTECTED] For additional >>>> commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
