cliveb wrote: > Don't get me started on Virgin. I was with them at the previous house. > The service itself was generally good, but when it came to giving them > notice it was impossible to contact them. On hold on the phone for over > an hour before giving up. On hold on their online chat for 100 mins > before giving up. Raised a complaint which took them 2 weeks to respond > to, informing me that I should phone them to give notice! > > In the end I just cancelled the direct debit and replied to the > complaints dept that if they want their so-called "superhub" back they > better email me.Do you remember what happened when Virgin decided to start > charging for support phone calls? It didn't take long for them to backtrack on that [emoji3]
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