Jenny Ganderton wrote:
> Stuart & Kerri FERGUSON wrote:
>   
>> I know the GFA are spending money talking about the problem, gathering
>> statistics and holding meetings, but we are not seeing the required outcome
>> which is increased membership numbers, this should be the number one KPI for
>> this project.
>>
>>   
>>     
> Apparently we gain about 1000 new members every year, but we also lose
> the same number, and not because they fall off the perch! We really need
> to do something to retain the members we get. They must be pretty keen
> at first to shell out nearly $200 to join the GFA.
>
> This is not the GFA's problem it is our problem.
>
> I am going to try ringing these drop-outs and try to get them to come
> back. I'll let you know if it works.
>
>   
That's absolutely great Jenny, please keep us advised. It would be good
to hear why they dropped out as that will help us fix things.

-- 
Robert Hart                                  [EMAIL PROTECTED]
+61 (0)438 385 533                           http://www.hart.wattle.id.au


_______________________________________________
Aus-soaring mailing list
Aus-soaring@lists.internode.on.net
To check or change subscription details, visit:
http://lists.internode.on.net/mailman/listinfo/aus-soaring

Reply via email to