Mark Murawski wrote at about 14:45:41 -0400 on Thursday, November 3, 2022: > Dear kosowsky, > > Did you not see my note on unnecessary hostility?
Did you not see my multiple suggestions to read the documentation and not assume user error or lack of knowledge = bug? > > You provided some good detail in your last message, but I could deal > without the attitude. I might just have to block you if this keeps > up. Feel free... You still have failed to share even the most basic info necessary for helpful assistance. I'm sorry if you interpret aggravation as attitude. > > And this does seem like a bug. Why would you present an empty zip file > to the user without any associated information as to why this is the > case? This is a glaring indication of some error handling issues, not > PEBCAK. It might help if you told us *what* you did to trigger the backup? - Did you use the web gui? - Did you use the CLI command? - Were you trying to backup an 'active' backup or a previous backup? And the log shows a clear error. And if you used the web gui, then I'm pretty sure that somewhere an error was noted or listed. And even if there is not an error message in the explicit form that you seem to expect, that is not a "bug"... though it could be an opportunity to improve clarity. Feel free to submit an enhancement patch if you think that would be helpful. > > > > On 11/3/22 14:41, backu...@kosowsky.org wrote: > > Mark Murawski wrote at about 14:29:44 -0400 on Thursday, November 3, 2022: > > > Hi Christopher, > > > > > > Thanks for the kind response. > > > > > > I found the possibly culprit log entry that I attached to this thread > > > just earlier. > > > 2022-11-03 08:08:49 Can't run BackupPC_zipCreate while BackupPC_dump > > > is running on host xyz > > > > You think???? Log seems pretty clear. > > Might be a good idea to look at the logs *before* bothering us with > > likely phantom bugs. > > > > > > Thanks for the note on file storage. The empty paths got me really > > > worked up and panicked that we had no backups. Perhaps I remembered > > > incorrectly from the last time I touched the filesystem about where > > this > > > stuff is stored. It was a really scary and strange behavior to > > download > > > an empty zip file as well as an empty tar file when I tried to restore. > > > > > > It could be an artifact of the version I'm running (4.4.0), or maybe > > > it's a lack of error checking or a bug that allows a download of an > > > empty zip with no error or warnings about the cause to the user. > > > > Or more likely it could be an "artifact" of you not taking the minimum > > effort of reading the documentation and looking at the log file. > > This seems much more likely than there being a "bug" in the program. > > > > > I'm going to monitor this and collect some more details and see if this > > > issue is still happening after all backup jobs are complete. > > > > > > > Wise words to collect some more details before claiming likely > > spurious bugs. > > > > > > On 11/3/22 13:26, Christopher Diekkamp wrote: > > > > Hi Mark, > > > > > > > > It is normal that there are no files. The files are in the pool or > > > > cpool, not the host folder. > > > > > > > > But why you are getting an empty file from the restore is not clear. > > > > Please help us helping you and provide logs from the backup you try > > to > > > > restore and some general infos about your setup. > > > > > > > > Cheers > > > > Christopher > > > > > > > > > > > > > > > > Am 3. November 2022 16:22:00 UTC schrieb Mark Murawski > > > > <markm-li...@intellasoft.net>: > > > > > > > > Hello! > > > > > > > > > > > > This is the most recently finished full backup [51] for > > > > /etc/ssl/private > > > > > > > > > > > > > > > > > > > > When I restore or download this file it's 0 bytes! Not the > > > > reported 1428 > > > > > > > > > > > > And this is my backup path on the backuppc > > > > > > > > > > /home/backuppc/pc/comm-nyc1.somethingorother.local/51/f%2f/fetc/fssl/fprivate > > > > total 24K > > > > drwxr-x--- 5 backuppc backuppc 6 Oct 1 03:24 . > > > > drwxr-x--- 4 backuppc backuppc 5 Oct 1 03:24 .. > > > > -rw-r----- 1 backuppc backuppc 0 Oct 1 03:24 > > > > attrib_ee15c72043d4a708b79599530373a35b > > > > drwxr-x--- 2 backuppc backuppc 3 Oct 1 03:24 fcertbot-renew.d > > > > drwxr-x--- 2 backuppc backuppc 2 Oct 1 03:24 fold > > > > drwxr-x--- 2 backuppc backuppc 3 Oct 1 03:24 fselfsigned > > > > [root@BackupPC > > > > > > /home/backuppc/pc/comm-nyc1.somethingorother.local/51/f%2f/fetc/fssl/fprivate]# > > > > > > > > > > > > There's no files in there!! Just directories! Everything is > > missing > > > > > > > > And it looks like the *entire* backup system looks like this. I > > > > didn't even know that my backups are completely broken and > > missing > > > > all files. > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > > > BackupPC-users mailing list > > > > BackupPC-users@lists.sourceforge.net > > > > List:https://lists.sourceforge.net/lists/listinfo/backuppc-users > > > > Wiki:https://github.com/backuppc/backuppc/wiki > > > > Project:https://backuppc.github.io/backuppc/ > > > _______________________________________________ > > > BackupPC-users mailing list > > > BackupPC-users@lists.sourceforge.net > > > List: https://lists.sourceforge.net/lists/listinfo/backuppc-users > > > Wiki: https://github.com/backuppc/backuppc/wiki > > > Project: https://backuppc.github.io/backuppc/ > > > > > > _______________________________________________ > > BackupPC-users mailing list > > BackupPC-users@lists.sourceforge.net > > List: https://lists.sourceforge.net/lists/listinfo/backuppc-users > > Wiki: https://github.com/backuppc/backuppc/wiki > > Project: https://backuppc.github.io/backuppc/ > > > > _______________________________________________ > BackupPC-users mailing list > BackupPC-users@lists.sourceforge.net > List: https://lists.sourceforge.net/lists/listinfo/backuppc-users > Wiki: https://github.com/backuppc/backuppc/wiki > Project: https://backuppc.github.io/backuppc/ _______________________________________________ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List: https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: https://github.com/backuppc/backuppc/wiki Project: https://backuppc.github.io/backuppc/