On Wed, 22 Jan 2003, Betsy Schwartz wrote: > Our help desk team is small and quite savvy, but overloaded. Email > configuration is not something they want to do a lot *more* of. But, > Netscape and Eudora bugs have been a real time sink lately. Eudora IMAP > frequently garbles mime attachments[1] and it has some sort of weird bug
All email clients suck. We've been strongly recommending IMAP over SSL since 1998. Most of this is plagiarized from other universities, so free to steal from us. http://web.brandeis.edu/pages/view/Network/EmailArchitecture http://web.brandeis.edu/pages/view/Network/EmailSummary http://web.brandeis.edu/pages/view/Network/EmailConfig http://web.brandeis.edu/pages/view/Network/SecureEmailConnection We preinstall and preconfigure Netscape 4.8 and Outlook Express and also have some die-hard Eudora users. The help desk does not have the power to say "that client is not supported." > where it eats the inbox if it gets Asian-language SPAM. Ate mine last week. > (I had backups, but still) If an IMAP client is able to corrupt your actual INBOX on the server, then that's a bug or misconfiguration on the server. One popular way to corrupt your mail is to use NFS inappropriately. Netscape, Outlook Express, and Eudora all tend to corrupt their local cache of mailbox indices, especially mailboxes with more than a few thousand messages (we had one user who refused to delete any mail, and had an INBOX with over 40,000 messages; for Christmas we gave her assistant a CD-ROM). In Netscape 4, rename/move the db files in c:\progra~1\netscape\communicator\users\betsys\IMAP or thereabouts out of the way. In Outlook Express, it's in documents & settings. Close and restart the program and it'll resynchronize fine. -- Rich Graves <[EMAIL PROTECTED]> UNet Systems Administrator --- Send mail for the `bblisa' mailing list to `[EMAIL PROTECTED]'. Mail administrative requests to `[EMAIL PROTECTED]'.
