"Nigel Stanley" <[EMAIL PROTECTED]> wrote: >And my point is that what can make money for a company owner (eg poor >customer service, high tolerance of faulty products or services) may >not be that great for customers.
Quite true. But we were talking about efficiency. A business exists to make profits, not to keep customers happy (unless that adds to the profits). Businesses tend to make more profits by being more efficient. Whereas an MP's main aim is to get re-elected. He can do this by keeping a majority of voters happy, but unfortunately seems usually to try to achieve this by bribing them with their own money which tends not to lead to efficiency for the country IMHO. Adrian Adrian Stott 07956-299966
