Juan is correct. You cannot play ANN to a GW of any sort, only to SCCP devices.

Mark Snow
Sr Technical Instructor
IPexpert, Inc.

Sent from my iPhone

On Jan 26, 2009, at 11:23 AM, Ryan Trauernicht <ryanstudyvo...@gmail.com> wrote:

That is what I thought.... but I opened a TAC case and they claim you can, but cant figure out how.

Thanks,
Ryan Trauernicht

On Mon, Jan 26, 2009 at 3:21 AM, Juan <juan.c...@gmail.com> wrote:
I remember reading in the SRND that you can only engage the annunciator for SCCP devices if I remember correctly - so not to the PSTN.


cheers,
Juan


On Sun, Jan 25, 2009 at 5:48 PM, Ryan Trauernicht <ryanstudyvo...@gmail.com > wrote: Not sure why you are going through all that trouble and not just sending it to unity as a call handler and hang up after message played.

I don't know how to play an ANN from a PSTN call, I have engaged TAC and they are still working on it and they can't even figure it out right now.

Any ideas?

Thanks,
Ryan Trauernicht

On Sun, Jan 25, 2009 at 3:42 AM, Kapil Atrish <kapilatr...@hotmail.com> wrote:
Hi list,

Following I did:

Create a new MOH Audio Source using "AAExtnOutOfService.wav". Prompt available inside Wfavvid folder

Create a TP covering all unassigned DNs for example: 11xx, do Called party Xform to 1155

Create a AC Pilot 1155, give any DP say: ANN_PSTN
AC Hunt-Group>>Give any AC user. No need to login to Attendant Console.
Run acconfig.bat>>Enable Queuing
Inside DP: ANN_PSTN give User Hold MOH Source as "AAExtnOutOfService.wav".

Now, whenever you dial any unassigned number withing range 11xx, you'll hear "AAExtnOutOfService.wav" but the problem is that I am not able to make the PSTN call drop.

I tried routing calls to TP inside AC Hunt-Group>>Always Route member is TP>>TP has Block Pattern --Not working.

"AAExtnOutOfService.wav"keeps on playing.

I tried routing calls to Route-Point (Always Route Member) inside AC Hunt-Group>>CTI_RP has Forward all to TP>>TP has Block Pattern --Not working. "AAExtnOutOfService.wav"keeps on playing.

I tried routing calls to a registered Phone DN as Always Route Member>>Forward all to TP>>>>TP has Block Pattern --Not working. "AAExtnOutOfService.wav"keeps on playing.

Can someone help me achieve call drop here without using IPCCX/Unity/ TCL?


Thanks,
Kapil Atrish

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