Any idea where the precedence wav file is located? On Tue, Feb 3, 2009 at 11:59 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote:
> Yup, you are right. Those are not under English_United States folder. > You'll find ANN_Fastbusy.wav inside the path you;ve mentioned. So I believe > it is correct. > > ------------------------------ > Date: Tue, 3 Feb 2009 19:50:22 -0600 > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > From: ryanstudyvo...@gmail.com > To: lovingprin...@gmail.com > > CC: kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com; > gree...@googlemail.com; christian.hennr...@intact-is.com; > anil...@yahoo.com > > Where are the Blocked pattern reason codes greeting stored at? > Are they under program files>cisco>tftpath>united states > > On Tue, Feb 3, 2009 at 12:46 AM, kamal yousaf <lovingprin...@gmail.com>wrote: > > Yeah..I did that but putting DN didn't work.You would need Secondary AC > pilot #. Besides, I prefer to use Unity rather than going through this > method.At least for lab, it won't be advisable unless strictly asked to do > so. > > > On Tue, Feb 3, 2009 at 5:02 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote: > > Cool...I did not check for the TCD Service Parameter. I think if I set > this parameter the second AC would not be required. I may simply put a DN as > "Always route member" to extend fast busy to caller after initial MOH. > Otherwise I'll also follow your solution. > > Vik/Mark: Do you think it is an acceptable solution? Question is to > customize annunciator and we are using MOH to acheive the results? > > > > > > > ------------------------------ > Date: Tue, 3 Feb 2009 15:39:43 +1100 > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > From: lovingprin...@gmail.com > To: kapilatr...@hotmail.com > CC: anthony.ye...@gmail.com; ccie_voice@onlinestudylist.com; > gree...@googlemail.com; christian.hennr...@intact-is.com; > anil...@yahoo.com > > > Kapil, > > If you dial your first AC pilot # , you should hear greeting .If you dial > second(dummy) AC pilot # , you should hear user busy.Now, When you link 2nd > to first,i.e add 2nd AC pilot # as Always Route Member , after hold time > expires, call will be routed to dummy pilot point and you will get 'user > busy'.I did also change Service Parameter for TCD so that AC can route calls > to directory numbers with unknown state. > > Regds > On Mon, Feb 2, 2009 at 9:25 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote: > > Hi Kamal, > > I created additional AC Pilot with queuing disabled and pointed first one > to the new AC as "Alwasy Route Member". I keep on getting the MOH from first > AC even though queuing timer is over. Can you pl comment if you achieved it > differently? > > I am able to route the call to a CTI_RP as "Alwasy Route Member" and point > this RP to a route-pattern which further points it to the Gateway. The RP > string is invalid and non-routable by the GW. Using this method, the caller > simply gets dropped after queuing timer is over. No Fast-busy to caller but > MOH gets played. > > When I try pointing AC "Always Route Member" filed to any Route-pattern > directly, I get the following message: > > The Directory Number you entered in the selected Partition is associated > with a device that can not be a member of a Hunt Group. > > > Pl let me know how you achieved Anthony's method? > > > ------------------------------ > > Date: Thu, 29 Jan 2009 18:05:31 +1100 > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > From: lovingprin...@gmail.com > To: anthony.ye...@gmail.com > CC: kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com; > gree...@googlemail.com; christian.hennr...@intact-is.com; > anil...@yahoo.com > > > I tested it and it works great.Thanks Anthony for kind help. > > > On Thu, Jan 29, 2009 at 3:52 PM, Anthony Yeung <anthony.ye...@gmail.com>wrote: > > What you can try is assign a dummy AC pilot point to the original AC > Pilot Point as the 'Always Route Member' creating a linked hunt group. > Then for this second dummy AC pilot point assign a dummy AC user like > you did w/ the first. But instead, disable queuing for this second > dummy Pilot Point. After the hold time expires for the first AC pilot, > the call will be forwarded to the second AC pilot. Since queuing is > disabled, the call should drop BUT w/ a disconnect cause of 'user > busy'. > > On Wed, Jan 28, 2009 at 11:15 AM, Kapil Atrish <kapilatr...@hotmail.com> > wrote: > > I did not put the TP directly inside the Hunt-Group. I put a CTIRP as > > "Always Route Member" and on CTIRP I did a forward all to the TP. > > > > I am yet to try the solution given by Christian. I'll put the call to a > > gateway via RP and see if I can get fast-busy to the caller after initial > > queuing prompt. > > > > ________________________________ > > Date: Tue, 27 Jan 2009 21:30:58 +1100 > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > > From: lovingprin...@gmail.com > > To: kapilatr...@hotmail.com > > CC: christian.hennr...@intact-is.com; gree...@googlemail.com; > > ccie_voice@onlinestudylist.com; anil...@yahoo.com > > > > I tried same way.It plays greeting only once.I also changed service > > parameter for Cisco TCD "Allow Routing with Unknown Line State" to True > ,and > > retried.Call still doesn't end. > > > > Kapil, > > how did you add TP as member in HuntGroup.In my case, it gives error > saying > > that member should be a valid DN on system.I was able to add phone/CTIRP > DNs > > though. > > > > On Tue, Jan 27, 2009 at 8:48 PM, Kapil Atrish <kapilatr...@hotmail.com> > > wrote: > > > > I tried with RP/TP >> Block this pattern and in that case call stays in > > queue. AC takes the call out of the queue only when it is routed to a > > registered end-point that's what I've observed. > > > > I'll try to route it to some unallocated number pointing it to the GW and > > see if it works. > > > > Thanks for the input. > > > > > >> Date: Tue, 27 Jan 2009 10:39:31 +0100 > >> From: christian.hennr...@intact-is.com > >> To: kapilatr...@hotmail.com > >> CC: gree...@googlemail.com; anil...@yahoo.com; cpar...@cparker.us; > >> ccie_voice@onlinestudylist.com > >> Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > >> acceptable? > >> > >> what about routing to a number CUCM, which does not exist, or even to a > >> PSTN number, which is unallocated? > >> > >> Christian > >> > >> Kapil Atrish schrieb: > >> > The requirement is to drop the call within CCM itself. I don't want to > >> > use Unity/IPCCX/TCL for this purpose. > >> > > >> > > ------------------------------------------------------------------------ > >> > Date: Tue, 27 Jan 2009 09:16:49 +0000 > >> > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > >> > acceptable? > >> > From: gree...@googlemail.com > >> > To: anil...@yahoo.com > >> > CC: christian.hennr...@intact-is.com; cpar...@cparker.us; > >> > kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com > >> > > >> > Folks, > >> > > >> > To get the call to disconnect you can use do the following: > >> > > >> > Create a CTI RP cfwd all to voicemail. > >> > > >> > In VM create a CH with the extension number of the CTI RP and > configure > >> > the greeting to be blank and then after greeting send the caller to > hang > >> > up. > >> > > >> > In the ac hunt group config add the CTI RP as the always route member. > >> > > >> > In acconfig.bat for the annunicator ac pilot set the hold time to be > >> > something other than 0 seconds.... > >> > > >> > After this time has passed the call will be forwarded to unity and > >> > disconnected - you get a little bit of ringing as the call gets to > unity > >> > which I cant get rid of..... > >> > > >> > 2009/1/27 anil batra <anil...@yahoo.com> > >> > > >> > I too tried the way Kapil mentioned and faced same issue as he did. > >> > The call from PSTN does it the announcement but the call never gets > >> > disonncted, it seems the queue is holdin git for forever. Anyone > >> > here has tested this and have some workaround please. > >> > > >> > --- On *Tue, 1/27/09, Kapil Atrish /<kapilatr...@hotmail.com>/* > wrote: > >> > > >> > From: Kapil Atrish <kapilatr...@hotmail.com> > >> > > >> > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > >> > acceptable? > >> > To: christian.hennr...@intact-is.com, cpar...@cparker.us > >> > Cc: ccie_voice@onlinestudylist.com > >> > Date: Tuesday, January 27, 2009, 11:38 AM > >> > > >> > > >> > Chris, > >> > > >> > Your suspicion is what I've in mind that's why I am trying to > >> > avoid using Unity/IPCCX/TCL. > >> > > >> > I've tested AC workaround and its working for me but couple of > >> > catches. First of all, the file is in form of MOH and not > >> > annunciator which was the original requirement of the question. > >> > Secondly, I am not able to disconnect the call. The message > >> > keeps on playing until caller drops the call. > >> > > >> > > >> > thanks, > >> > Kapil Atrish > >> > > >> > > Date: Mon, 26 Jan 2009 18:57:28 +0100 > >> > > From: christian.hennr...@intact-is.com > >> > > To: cpar...@cparker.us > >> > > CC: ryanstudyvo...@gmail.com; kapilatr...@hotmail.com; > >> > ccie_voice@onlinestudylist.com > >> > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it > >> > be acceptable? > >> > > > >> > > Hi, > >> > > > >> > > what about having a MoH File, that is playing the message to > >> > the caller. > >> > > MoH file is played in the AC Hunt group with queueing > >> > activated and no > >> > > AC operators logged in. So you would use only CUCM to play > >> > the message. > >> > > > >> > > I have not tested that idea, but it might be workable. > >> > > > >> > > As far as there is nothing stated, which prevents you from > >> > using Unity, > >> > > I would use Unity. > >> > > > >> > > Regards > >> > > > >> > > Chris Parker schrieb: > >> > > > The only thing that makes me suspicious about using Unity > >> > to play the > >> > > > announcement is that this requirement was listed under the > >> > Media > >> > > > section. This leads me to believe they want you to use the > >> > annunciator. > >> > > > Otherwise wouldn't it be under the Voicemail/Unity section? > >> > > > > >> > > > Regardless I don't think you can do it any other way unless > >> > you hairpin > >> > > > the call through Unity to send the call to the annunciator > >> > since the VM > >> > > > ports are skinny registrations. > >> > > > > >> > > > Chris > >> > > > > >> > > > Ryan Trauernicht wrote: > >> > > > > That is what I thought.... but I opened a TAC case and > >> > they claim you > >> > > > > can, but cant figure out how. > >> > > > > > >> > > > > Thanks, > >> > > > > Ryan Trauernicht > >> > > > > > >> > > > > On Mon, Jan 26, 2009 at 3:21 AM, Juan <juan.c...@gmail.com > >> > > > > <mailto:juan.c...@gmail.com>> wrote: > >> > > > > > >> > > > > I remember reading in the SRND that you can only engage the > >> > > > > annunciator for SCCP devices if I remember correctly - so > >> > not to > >> > > > > the PSTN. > >> > > > > > >> > > > > > >> > > > > cheers, > >> > > > > Juan > >> > > > > > >> > > > > > >> > > > > On Sun, Jan 25, 2009 at 5:48 PM, Ryan Trauernicht > >> > > > > <ryanstudyvo...@gmail.com > >> > <mailto:ryanstudyvo...@gmail.com>> wrote: > >> > > > > > >> > > > > Not sure why you are going through all that trouble and not > >> > > > > just sending it to unity as a call handler and hang up after > >> > > > > message played. > >> > > > > > >> > > > > I don't know how to play an ANN from a PSTN call, I have > >> > > > > engaged TAC and they are still working on it and they can't > >> > > > > even figure it out right now. > >> > > > > > >> > > > > Any ideas? > >> > > > > > >> > > > > Thanks, > >> > > > > Ryan Trauernicht > >> > > > > > >> > > > > On Sun, Jan 25, 2009 at 3:42 AM, Kapil Atrish > >> > > > > <kapilatr...@hotmail.com > >> > <mailto:kapilatr...@hotmail.com>> wrote: > >> > > > > > >> > > > > Hi list, > >> > > > > > >> > > > > Following I did: > >> > > > > > >> > > > > Create a new MOH Audio Source using > >> > > > > "AAExtnOutOfService.wav". Prompt available inside Wfavvid > >> > > > > folder > >> > > > > > >> > > > > Create a TP covering all unassigned DNs for example: 11xx, > >> > > > > do Called party Xform to 1155 > >> > > > > > >> > > > > Create a AC Pilot 1155, give any DP say: ANN_PSTN > >> > > > > AC Hunt-Group>>Give any AC user. No need to login to > >> > > > > Attendant Console. > >> > > > > Run acconfig.bat>>Enable Queuing > >> > > > > Inside DP: ANN_PSTN give User Hold MOH Source as > >> > > > > "AAExtnOutOfService.wav". > >> > > > > > >> > > > > Now, whenever you dial any unassigned number withing range > >> > > > > 11xx, you'll hear "AAExtnOutOfService.wav" but the problem > >> > > > > is that I am not able to make the PSTN call drop. > >> > > > > > >> > > > > I tried routing calls to TP inside AC Hunt-Group>>Always > >> > > > > Route member is TP>>TP has Block Pattern --Not working. > >> > > > > > >> > > > > "AAExtnOutOfService.wav"keeps on playing. > >> > > > > > >> > > > > I tried routing calls to Route-Point (Always Route Member) > >> > > > > inside AC Hunt-Group>>CTI_RP has Forward all to TP>>TP has > >> > > > > Block Pattern --Not working. "AAExtnOutOfService.wav"keeps > >> > > > > on playing. > >> > > > > > >> > > > > I tried routing calls to a registered Phone DN as Always > >> > > > > Route Member>>Forward all to TP>>>>TP has Block Pattern > >> > > > > --Not working. "AAExtnOutOfService.wav"keeps on playing. > >> > > > > > >> > > > > Can someone help me achieve call drop here without using > >> > > > > IPCCX/Unity/TCL? > >> > > > > > >> > > > > > >> > > > > Thanks, > >> > > > > Kapil Atrish > >> > > > > > >> > > > > > >> > > > > >> > > ------------------------------------------------------------------------ > >> > > > > Rediscover the magic of Windows & WIN a Windows Vista > >> > > > > laptop & Windows mobile phone at www.windowsandme.com > >> > > > > <http://www.windowsandme.com> Try it now! > >> > > > > <http://www.windowsandme.com> > >> > > > > > >> > > > > > >> > > > > > >> > > > > > >> > > > > >> > > > > >> > > > > >> > ______________________________________________________________________ > >> > > > This email has been scanned by the MessageLabs Email > >> > Security System. > >> > > > For more information please visit > >> > http://www.messagelabs.com/email > >> > > > > >> > ______________________________________________________________________ > >> > > > > >> > > > > >> > ______________________________________________________________________ > >> > > > This email has been scanned by the MessageLabs Email > >> > Security System. > >> > > > For more information please visit > >> > http://www.messagelabs.com/email > >> > > > > >> > ______________________________________________________________________ > >> > > > > >> > > >> > > ------------------------------------------------------------------------ > >> > Need more space to upload pictures? 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Try > it > > now! > > > > ------------------------------ > Akshay Kumar takes on the two reigning Bollywood Khans. Catch the action on > MSN Entertainment! Check it out! <http://entertainment.in.msn.com> > > > > ------------------------------ > Rediscover the magic of Windows & WIN a Windows Vista laptop & Windows > mobile phone at www.windowsandme.com Try it now!<http://www.windowsandme.com> > > > > > ------------------------------ > Need more space to upload pictures? Get 25 GB online storage with Windows > Live SkyDrive! Try it! <http://windowslive.com/Online/SkyDrive> >
