Thanks Kerboute.

 

Last question before I leave you in peace, is this supported on CUE AIM
module? (IMAP)

 

J

 

Thanks

Ash

 

From: kerboute kerboute [mailto:naoufal.kerbo...@cbi.ma] 
Sent: 07 June 2010 13:11
To: Ashar Siddiqui
Cc: ccie_voice@onlinestudylist.com; 'Angel Perez'
Subject: Re: [OSL | CCIE_Voice] Setting up Voicemail to send Email - CME/CUE
7.0

 

If you do the command below on the CLI you don't neet to do any thing on
GUI:

Service imap
enable
end

I don't have any Idea about SMTP on unity express.

thanks


On 06/07/2010 01:02 PM, Ashar Siddiqui wrote: 

And no settings under CUE GUI needed?

 

I mean Message notification> Enable system-wide notification?

 

 

Also, what if I configure it thru SMTP? Will that deliver to company
mailbox? Is that supported on AIM module? Any restrictions etc..

 

Thanks for all your help.

 

Ash>

 

From: kerboute kerboute [mailto:naoufal.kerbo...@cbi.ma] 
Sent: 07 June 2010 12:59
To: Ashar Siddiqui
Cc: ccie_voice@onlinestudylist.com; 'Angel Perez'
Subject: Re: [OSL | CCIE_Voice] Setting up Voicemail to send Email - CME/CUE
7.0

 

The problem with imap is that you cannot use the mailbox of the company
(exchange) u have to setup an IMAP account for each user and users will have
a separate mailbox for voicemail.
So voicemail will go to us...@10.10.202.2

you don't neet to add any thing

On 06/07/2010 12:54 PM, Ashar Siddiqui wrote: 

Thanks Kerboute.

 

So let's say user has an email address us...@company.com...

 

You said that now we will have to create a separate IMAP account for each
user (customer has 40 users - that means 40 IMAP accounts)..

Now when a voicemail is left, will it go to us...@company.com or
us...@10.10.202.2....

 

Also do I have to add this command at CUE 

 

session security mixed

 

From: kerboute kerboute [mailto:naoufal.kerbo...@cbi.ma] 
Sent: 07 June 2010 12:43
To: Ashar Siddiqui
Cc: ccie_voice@onlinestudylist.com; 'Angel Perez'
Subject: Re: [OSL | CCIE_Voice] Setting up Voicemail to send Email - CME/CUE
7.0

 

You don't need to setup any thing on exchange server, cuz CUE doesn't
support unified messaging is like unity connection but you can configure
client "create a new imap account on outlook or Lotus" to receive email from
unity express, in this scenario CUE is the SMTP server.

So what you need now after doing the step just configue an IMAP account on
outlook with email address like usern...@ip_address-cue for example
us...@10.10.202.2, the imap server is unity express (u don't have to specify
the smpt server) then try to leave voicemail for the user1 and check on your
outlook client if u receive the email from unity express.

I hope this will help

Naoufal

On 06/07/2010 12:29 PM, Ashar Siddiqui wrote: 

Thanks guys.

 

After doing those steps Kerboute, do I have to do anything under CUE GUI?
Like enabling messaging, configuring subscriber email addresses etc? How the
voicemail will reach to their email address?

 

I don't have visibility/access to their Email server..What I have to tell
them to make this work..any settings on Exchange server?

 

Also I was reading this doc

 

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/administratio
n/guide/voicemail/12advVM.html#wp1025255

 

Over here it says "The system must have a default security certificate and
private key installed before SSL connections are permitted on Cisco Unity
Express. Use the show
<http://www.cisco.com/en/CCIMO/TD/-Migration/voice_ip_comm/CUE%20Command%20R
ef/s_cmds.html#wpxref95805>  crypto key command to display the system
default certificate-key pair"

 

 

I checked customer router and there is no crypto on there.

So is it ok if I use this command session security mixed.

 

Angel?

 

Thanks

Ash

 

From: kerboute kerboute [mailto:naoufal.kerbo...@cbi.ma] 
Sent: 07 June 2010 11:46
To: Ashar Siddiqui
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] Setting up Voicemail to send Email - CME/CUE
7.0

 

Hi,

Everything for email notification need to be setup on CUE not CME.
when you configure your imap account on the client (outlook or lotus notes)
you have to specify the email address like "usern...@ip_address-cue" and the
password of the user

Below the steps:

*       Enable IMAP service "service imap enable"
*       Add a new privilege (if doesn't exist) called "vm-imap"
*       Add a new Group name it IMAP if you want
*       Add users you wants to receive email to the group IMAP


Enjoy

regards
Naoufal


On 06/07/2010 11:28 AM, Ashar Siddiqui wrote: 

Hello all,

 

I am setting up Email notification for one of my customer and I cannot find
good documentation for configuring this. This is what I have come up with to
setup email notification for all users.

 

Voice Mail -> Message Notification -> Notification Administration -> enabled
system-wide notification for ALL messages & attach voice messages to email
notification message

Voice Mail -> Message Notification -> Subscriber Notification Management ->
went to my user profile, enabled notification and enabled "Email Inbox"

Enter email address for all Subscribers

Enabling Schedule for all Subscribers

Profile tab - enable notification for all the user, apply changes

System->SMTP Settings

System->Domain Name Settings

>From CME (GUI) > Defaults > Enter outgoing email address 

 

For some reason I cannot access the GUI of CME and hence won't be able to
configure outgoing email address.

Does anyone know how can we do this from CME CLI or CUE GUI? I have found it
under Fax settings of CUE..is that the same thing?

Also, is there any step I am missing?

 

Any suggestion/advice would be much appreciated.

 

Thanks

 

 

 

 
 
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