And when they call you, tell them you are recording the phone calls.  They 
hate that.

At 04:07 PM 6/24/2002 +0100, you wrote:
>I've been through all of this only it was with a hospital, and my
>insurance DID cover it, and they were late paying the bill and the
>hospital sent collections after me....and after a long (3 years) drawn
>out fight, the insurance paid what they were supposed to pay in the
>first place, but because of the friggin (insert other derogatory terms
>here) system and how screwed up it all came, I ended up being
>responsible for all interest and legal fees associated with the
>collection, even though the insurance was clearly in the wrong.
>
>Throughout all of this, the lesson learned is keep track of EVERY
>conversation, email, piece of paper, cancelled check, people's names, no
>matter who it was, whether secretary or someone important, phone
>numbers, dates of calls, etc.
>
>Put it in diary format ... And this is the only ammo and evidence you
>will have to defend your situation.
>
>Another handy trick is to find a lawyer friend or even a para-legal, and
>have them write an official letter and provide copied proof of the above
>stuff.
>
>This can sometimes help. OH! And the next really IMPORTANT step is to
>write the insurance regulations company a really SCATHING letter
>(preferably from said lawyer friend on their stationary) includding a
>copy to aforementioned friggin insurance company ....
>
>Lot of work, but may well be worth the payoff.
>
>Sorry pal ... It's a tough fight.
>
>
>Erika
>With a K
>Todd, nuke all insurance companies, please!!!!!
>------------------------------------------------------------
>
> >>| -----Original Message-----
> >>| From: fluffy bananachunks [mailto:[EMAIL PROTECTED]]
> >>| Sent: Monday, June 24, 2002 3:21 PM
> >>| To: CF-Community
> >>| Subject: stupid credit people.
> >>|
> >>|
> >>| Okay.  So my GF's health insurance sucks ass.  Always has.
> >>| Can't say
> >>| Earthlink/MS has ever been any good in that respect.  So,
> >>| like usual,
> >>| she goes to the doctor, has some form of checkup, and finds
> >>| out about 2
> >>| months later, that her 'insurance' didn't cover something,
> >>| again.  About
> >>| $130 or so.  Can't remember the exact details (this is from several
> >>| years ago), but she ends up eventually sucking it up and
> >>| paying them.
> >>| Well, a month or so later, she gets a collection notice in the mail
> >>| about the $130.  The jibbs and jabbs with them on the phone
> >>| about how it
> >>| was taken care of, contact the medical facility where it
> >>| all started,
> >>| and end up dropping the collection.  For some half baked
> >>| reason, the
> >>| Med. facility gets it in their head that they owe her the
> >>| $130, and send
> >>| her a check...  *rolls eyes*.  She tries calling them and
> >>| explaining to
> >>| them that they didn't owe her the money, and they have no clue what
> >>| she's talking about.  Somehow, I talk her into /not/ cashing the
> >>| check...  About 3 months later, she is in collections again for the
> >>| $130, because of the check they sent her.  She jumps thru some more
> >>| hoops, and proves that the check was NEVER cashed and that
> >>| she did pay
> >>| them the original $130...  The collection agency says
> >>| thanks, we got all
> >>| the info, if we need anything else, we'll let you know.  Her credit
> >>| report eventually showed the change, and all is well.  Now, 2 years
> >>| later, she gets a collection mail from a new company that
> >>| took over all
> >>| of that old company's collections, and they want their
> >>| $130!!!!  WTF???
> >>|    And, as per always, they are the rudest f***s on the phone, and
> >>| you're totally at their mercy, and they don't wanna f***ing
> >>| work with
> >>| her on it...   They are saying it's up to her to prove that
> >>| she doesn't
> >>| owe this money (again!)...  Is there something that she can
> >>| do to avoid
> >>| the impeding sh*t that I can see we're going to have to go
> >>| thru about
> >>| this...?
>
>
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