Quite a few of the smaller ones think in terms of the consumer and SOHO
market, but there is a large and growing number who are well entrenched in
the small to medium businesses. This will become even more prevalent once
VoDSL begins to gain momentum later this year and in 2001. As for wanting
it "cheap", I do not believe the industry has really hit that stage due to
the lack of interoperable CPEs that have the providers frozen. Also most of
the larger providers can afford to give the units away (and they are)
because they are getting great pricing from companies such as Alcatel and
Cisco. You buy enough DSLAMS, switches, and routing equipment you are due
to get a break on the smaller stuff.
The installers are pretty much a moot point, with most of the larger
providers, due to the
huge success of splitterless DSL which in turn has spawned the "Self
Install" programs.
We have a truck roll on less than 5% of our installs, and that figure is
dropping even further.
The customer should be in sync with the provider during the initial sale of
the service as far as the equipment is concerned. I cannot imagine many
instances where a provider would not furnish the equipment upfront to save
such a hassle. Now I do realize that customers do relocate from another
provider, but that should not cause such a problem. You will continue to
see more and more providers give the equipment away and waive the setup
fees. At this point it just makes good business sense.
Reg
----- Original Message -----
From: Chuck Larrieu <[EMAIL PROTECTED]>
To: regg4 <[EMAIL PROTECTED]>; Scott Nelson <[EMAIL PROTECTED]>;
Cisco -L post <[EMAIL PROTECTED]>
Sent: Thursday, August 10, 2000 11:00 PM
Subject: RE: SDSL statement : True or False ?
> I presume there is still the issue of cost of equipment and profit to the
> carrier. Most you guys ( ISP's and DSL providers ) still pretty much think
> in terms of home user with one computer, and you want your installers in
and
> out quickly with no problem. Your customers want it cheap and want it to
> work with no problems. Net result - your QA people have tested and state
> "this works and is cheap"
>
> As I said, chances are that most of this stuff is substitutable (?) But
when
> the customer calls in a trouble, and his DSL router/bridge is not on the
> list of supported equipment, what happens? :->
>
> Chuck
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
> regg4
> Sent: Thursday, August 10, 2000 8:13 PM
> To: Scott Nelson; Cisco -L post
> Subject: Re: SDSL statement : True or False ?
>
> This is surprising that this provider is recommending Netopia over Cisco.
> The provider has to be using a DSLAM that is one of the more obscure ones
on
> the market. Cisco's CPE has reached the point to where it is compatible
> with most of the larger selling DSLAMs in the business (i.e., Alcatel,
> Lucent, Copper Mountain).
>
> By the way, I agree Westel is becoming a player with their DSLAMs and CPEs
> since they migrated to the Alcatel chipsets.
>
> Hopefully by this time next year, the "self-install" programs will be
> heavily utilized in the industry and some of these type of headaches will
be
> a memory.
>
> Reggie Wilson
> DSL Product Consultant
> Verizon Online (GTE Internet)
>
>
>
>
> ----- Original Message -----
> From: Scott Nelson <[EMAIL PROTECTED]>
> To: Cisco -L post <[EMAIL PROTECTED]>
> Cc: Chuck Larrieu <[EMAIL PROTECTED]>
> Sent: Thursday, August 10, 2000 6:41 PM
> Subject: Re: SDSL statement : True or False ?
>
>
> > SDSL routers/bridges only work with the DSLAM that is advertised. The
line
> > coding is slightly different from each other.
> >
> > Is there a specific requirement that Cisco provides that Netopia
doesn't?
> > There isn't much to configuring Netopia Routers. They are fairly easy.
> >
> > The most common DSLAM's that I have seen are Westel, Copper Mountain and
> > Nokia. The xDSL modem usually supports only of of these DSLAMs.
> > In my experience anyway....
> >
> > YMMV
> >
> > Scott
> >
> >
> >
> > > In my experience with two different DSL providers ( Northpoint and
> Covad, if
> > > you must know ) On the provider side they test for compatibility, ease
> of
> > > use, setup etc. they want their installers to be able to walk into
your
> > > home, pop in the equipment, spend five minutes setting it up and
> testing,
> > > and then be on their way. Oh yeah, they want to make a buck on this
> stuff
> > > without having their customers balk at high cost of equipment. Their
QA
> > > people have looked at the market, done their testing, negotiated their
> > > pricing, and they are done with it.
> > >
> > > You can put in your own stuff and chances are it will work. But if
there
> are
> > > any problems, you know what happens.
> > >
> > > It is best go with what the carrier says. If you have other issues,
such
> as
> > > firewall or NAT, you can always install another device into the mix.
> > >
> > > ISP-----DSLRouter-----CiscoRouter------insideNetwork
> > >
> > > And use the IOS firewall feature set. Or some other combination.
> > >
> > > Chuck
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of
> Ole
> > > Drews Jensen
> > > Sent: Thursday, August 10, 2000 2:29 PM
> > > To: '[EMAIL PROTECTED]'
> > > Subject: SDSL statement : True or False ?
> > >
> > > I would like to convert our branch offices from ISDN connections to
> SDSL,
> > > but the carrier that I would like to use want's me to use Netopia
> routers
> > > instead of Cisco. When I told them that I would like to use Cisco to
> > > standalize our equipment and since I know how to operate Cisco
routers,
> I
> > > got this message:
> > >
> > > =/=
> > > We checked with our dsl partner and unfortunately their Copper
Mountain
> > > DSLAMS do not work with Cisco routers for dsl service. We have plenty
of
> > > customers with Cisco routers for their frame, Internet, etc. along
with
> > > Netopia routers for DSL and we've had no problems. But if you
> > > want to look at a metro frame relay solution, we can work up something
> > > there. Let me know.
> > > =/=
> > >
> > > Can that be true, or are they just trying to force me into Netopia
> > > equipment?
> > >
> > > Any comments to this is greatly appreciated.
> >
> >
> > ----------------------------------------------------------
> > Scott Nelson - Network Engineer
> > Wash DC +1202-270-8968 & +1202-352-6646
> > Los Angeles +1310-367-6646
> > mailto:[EMAIL PROTECTED]
> > http://www.bnmnetworks.net
> >
> > PGP Public Key:
> > http://home.earthlink.net/~scottnelson/keys/srnbnm.txt
> > ----------------------------------------------------------
> >
> > "The better the customer service, the sooner you get to speak
> > with someone who can't help you."
> > ----------------------------------------------
> >
> > ___________________________________
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> ___________________________________
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