I too am very sorry to hear about woodbridge123's experience with Global
Knowledge. Did you try calling GKN or just sending mail? did you send the
mail certified so that you get a receipt showing they received it? I have
had one bad experience with a training vendor (not GKN) and recieved 5 free
test vouchers plus a free class from them or another vendor of my choice in
the city, in cause I was really upset with them.
Concerning the instructor he should have never accepted the class that week
knowing his wife was due, And if GNK knew this they should never have put
him in the class.
I have been to many GKN training session and have nothing but great things
to say about them.
I would highly recommend them to anyone that is looking for a great training
facility to learn from. Their equipment has always been in working order,
except for the one that a student spilt his cup of coffee in, and the
instructors have always been very knowledge in the area they were teaching
and willing to help in any way they can. I had one instructor that stayed
late one night because the power had going out for a couple of hours. We
finally left about 2 the next morning...never a complaint or anything.
There are a lot of great training vacilities out there. If you have a doubt
call the company and ask for 5 or so referals from students that have taken
either classes or the exact class you are taking. You can even ask who the
instructor will be, how many times they have taught the class and get
referals on the instructor.
Andre' Paree-Huff
A+, ASE, CCDA, CCNP
MCSE+I, NET+, I-NET+
[EMAIL PROTECTED]
[EMAIL PROTECTED]
AOL AIM: pareehuff
----- Original Message -----
From: "Lowell Sharrah" <[EMAIL PROTECTED]>
To: "<" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>; "<"J K""
<[EMAIL PROTECTED]>
Sent: Wednesday, October 04, 2000 10:02 AM
Subject: Re: Question About Global Knowledge
> very sorry to hear that. I have had some not so swift istructors but
never had one walk out on a class. Hope you get your money back.
>
> >>> "." <[EMAIL PROTECTED]> 10/04/00 09:55AM >>>
> I had a very bad experience with Global Knowledge last year at their New
> York Office. I was taking the ICRC class.
> The first day went very well. I dont remember the insturctor name.
> However the second day he didnt turn up. Seems his wife delivered a baby
> girl.
> While we were all happy for him, his not showing up badly screwed up our
> training class.
> So we sat around doing nothing. The Global Knowledge Training class
manager
> said that they are trying to get another instructor to take the class. He
> had to fly in from Atlanta and started teaching late on the third day ( We
> had already lost more than 1 and half days of training) .
> The new insturctor had to now rush through the rest of the material in the
> remaining time and even left out some stuff. We were not able to do even
> half of the training labs. On the whole a very disappointing experience.
My
> company who had paid for my training, sent an letter of complaint to
Global
> Knowledge, but they conveniently chose to ignore the letter. No response
> from them to this day. We sent out another letter.. still no response.
>
> Very unprofessional of them.
>
> After that experience, my company stopped sending students to Global
> knowledge and we have made it a policy never to recommend them to any one.
> I am sure many of you may have positive things to say about Global
> Knowledge, but this is what happened to me.
>
>
> ----- Original Message -----
> From: "J K" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, October 03, 2000 10:10 PM
> Subject: Question About Global Knowledge
>
>
> > Hello all,
> >
> > A few weeks back their were messages about people that were disapointed
> with
> > their class that they could send an e-mail to their office . Has anyone
> had
> > a bad experience . And if so who did they contact ...
> >
> > thanks in advance
> >
> > Jim
> >
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