Cisco's IOS is it's Crown Jewels, so to speak. So Cisco restricts who has
access to the downloading of IOS software. Otherwise, why would anyone pay
for the IOS, when they could download it for free?
TAC is for paying customers. There are public areas to Cisco's TAC site, but
only paying customers can open cases. Otherwise, every wannabee on these
mailing lists would be overwhelming TAC with requests for assistance. It
must be bad enough when clueless customers call in ( once upon a time I was
a clueless customer myself ;-> ) Can you imagine the skyrocketing cost of
support if list denizens had free access to TAC?
I work for a Gold Partner, and I am not permitted to download IOS software,
nor am I allowed to open TAC cases. On the other hand, I can use the
Partners' pre-sales support all I want. And I can get to a lot of the
"customer" pages.
Other than that, there is a tremendous amount of information that is freely
available. In almost every case, a web link that contains the word
"customer" can be accessed without a login by substituting the work "public"
Chuck
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Michael L. Williams
Sent: Monday, July 09, 2001 7:05 PM
To: [EMAIL PROTECTED]
Subject: Re: CCO questions [7:11275]
Well, actually, aside from "this gets it, or that gets it", I stand by my
statement that the CCO stuff isn't a national secret, and it pisses me off
that Cisco protects it so. Especially when there are CCNA/DA/NP/DP's out
there everyday that could use it and make Cisco themselves look that much
better.
Mike W.
"Rik Guyler" wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> It is possible it no longer exists or doesn't provide the benefits and
> resources it once did. I have a CCO account through work, which gives me
> more liberal permissions, so I don't miss the consultant account these
days.
> When I first signed up with the program, maybe 18 months ago, I received a
> large box of documentation, slaes training materials, books, etc.
including
> a CCO account. After the initial shipment, I received quarterly (I think)
> installments of the latest and greatest of these resources. When I
noticed
> I wasn't getting this stuff any longer, I assumed I let my "membership"
lax.
> Like I said, it didn't really matter much to me so I never looked into it
> further. I'm sure many things have been cut and considering the expense
of
> sending out all those CDs, books etc., it would seem like a good candidate
> for trimming expenses.
>
> ---
> Rik Guyler
>
> -----Original Message-----
> From: Priscilla Oppenheimer [mailto:[EMAIL PROTECTED]]
> Sent: Monday, July 09, 2001 2:08 PM
> To:
> Subject: RE: CCO questions [7:11275]
>
>
> At 10:50 PM 7/7/01, Rik Guyler wrote:
> >Guys (or gals - don't want to offend the female members!), I hate to
break
> >it to you, but being a CCNP doesn't get you a CCO account. Being a CCIE
> >does, but that's a different matter. Instead, why don't you sign up with
> >the consultant program? It's free and you will get a CCO account.
>
> I signed up for the consultant program and can't get access to the private
> stuff that you guys (and gals) post sometimes. Are you sure this
consultant
> program still exists? I never got anything from it. I think I got one
> newsletter maybe.
>
> Priscilla
>
> > You
> >can't download any software with this account but you will gain access to
> >the private documents, resources, etc.
> >
> >---
> >Rik Guyler
> >
> >-----Original Message-----
> >From: Michael L. Williams [mailto:[EMAIL PROTECTED]]
> >Sent: Saturday, July 07, 2001 9:14 PM
> >To: [EMAIL PROTECTED]
> >Subject: Re: CCO questions [7:11275]
> >
> >
> >How long after finishing CCNP, etc does it usually take to get the CCO
> >account? Just wondering..... I finished CCNP and am eager to get my CCO
> >login.
> >
> >Mike W.
> >
> >"DNT" wrote in message
> >[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > > I think in order to obtain an account on CCO, you must be a CCNP,
CCIE,
> or
> > > reseller.
> > >
> > > Denny
> > >
> > >
> > >
> > > ""Preston Kilburn"" wrote in message
> > > [EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> > > > I have a newbie question here. What ways can one get a CCO login to
> > > > the CCO sight? Do you have to own equipment or be a CCIE?
> > > > -P.Kil
> ________________________
>
> Priscilla Oppenheimer
> http://www.priscilla.com
Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=11635&t=11275
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