> 
>> Recently I reported a text failure in Mail, added instructions and a sample 
>> to reproduce it.  They reported it fixed.  I spent my time to check on the 
>> latest Mac OS and it’s not fixed.  I marked the bug as Still Open As 
>> Written.  Nothing’s been done about it since.  My time has been triply 
>> wasted as a result.  
>       How long ago did you mark it SOAW?  No offense but if there hasn't been 
> a full OS release cycle since then I think you may be a little overly 
> critical, cynical and impatient.  As I said above, getting a bug into a 
> software update is very difficult.  The reward has to be significantly higher 
> then the risk.  So maybe it will get fixed in the next major release or they 
> are having trouble reproducing or something benign like that?
> 
> 
>> I don’t have time to professionally do Apple’s job for them and they aren’t 
>> paying me to.
>       I agree.  However, you also can’t expect Apple to be able to test all 
> possible configurations or scenarios.  That would be physically & 
> statistically impossible.  That is one reason they have the beta program, to 
> get a wider audience before the public release.  Without (well written) bug 
> reports from devs, they may never know about issues like this.  Especially 
> since issues like this are highly configuration dependent.
> 

Why not? They used to do a *much* better job when they had much lesser 
resources, now they are rich they really couldn’t care less. 

I agree with Alex, reporting bugs in a total waste of time these days.



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