Well stated Paul. > -----Original Message----- > I think the article is mistaken about the conservatism of IT > departments. > (Surely there is misinformation coming sales reps - eg MS - about other > technologies but I think they take advantage of a certain reality and > don't > create it.) > > That reality is that IT resources, especially user support resources > are a relative and perhaps an absolute constraint on how users can use > their systems. This is a constant theme in the history of desktop > computing and we > have seen the entire retail support industry outsourced to India (!). > So whether > you have a Mac, Wintel or Linux shop, de-standardizing has real costs > and > the costs can be substantial and they can be hard to predict. The same > thing > can be said of giving the users "freedom." > > Adding more configurations and more > technologies, tools to support probably adds to IT resources in a non- > linear manner. IMHO -Pjm
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