If only a single person reported him, the IP should be removed very quickly (I believe within 30-60 minutes).One of our users sent a mass email to customers of his (hiding nothing and legit headers, subject and so on) and was reported to Spamcop. Does anyone have an email address for them that goes to a real human so I can clear this up?
Although there is an address that will reach someone at Spamcop, I don't believe they manually remove entries. Hopefully, they will start including the ratio of spam-to-legitimate-mail in their TXT records, which would prevent problems such as this.
-Scott
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