Unfortunately, failure to run AV programs at the client side (as well as at the mail server) has crippled the legitimate sending of .EXE files through email (which we commonly used to do -- our users are unsophisticated and have trouble extracting updates out of their email if zipped first). We violate absolutely zero licenses in our distributions (licensed zip program for creating self-extracting emails). Instead, we have to resort to posting the exe, sending out an email, then walking the user through the download and execution on the phone (sure, we had to talk to them before, but AFTER they downloaded the EXE across their crappy dial-up connection). Trying to explain ZIP files -- forget it, you have to walk them through finding a freeware ZIP program, installing it, possibly rebooting, then unzipping the download and extracting it -- this is why we started using EXE files long ago. I guess the next step in the progress of email is we'll go back to mailing out diskettes (which had the benefit of not having to explain that the EXE and the unzipped files did not BOTH fit on a diskette).
Set up an area that your "old lady" customer can upload her cute EXE files (or document how to use one of the free sites) and set up clear documentation that any 50 year old can follow (not that a kid can follow) on how to link the file in an email. Explain the benefit of not worrying if the receiver's mailbox is full or having to wait when sending the cute file to all her friends for it to be uploaded once per receiver. K Oland > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Sheldon Koehler > Sent: Wednesday, January 08, 2003 11:44 AM > To: [EMAIL PROTECTED] > Subject: Re: [Declude.JunkMail] EXE files, again! > > > > >Anyone have good links? > > > > >From http://www.sophos.com/virusinfo/whitepapers/prevention.html > > >From http://www.sophos.com/virusinfo/articles/safehex.html > > > Thanks Bill. I plan on making another web page to go along with this one: > http://www.tenforward.com/support/viruspage.php > > > Sheldon > > > Sheldon Koehler, Owner/Partner http://www.tenforward.com > Ten Forward Communications 360-457-9023 > Nationwide access, neighborhood support! > > "Whenever you find yourself on the side of the majority, it's time > to pause and reflect." Mark Twain > > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
