Hi Ernie,
Our partner has released the US package for the recovery of ZTE Open
purchased on US eBay. Please download the package from the link below
and follow the instruction in PDF to recover your phone.
http://www.ztedevices.com/support/smart_phone/b5a2981a-1714-4ac7-89e1-630e93e220f8.html
Best Regards,
Ivan Tsay
Engineering Project Manager, Firefox OS
Mozilla Corporation - mozilla.com.tw
TEL: +886-2-87861100 ext. 339
於 9/2/13 8:37 PM, Ernie Powell 提到:
Hi Ivan,
This is fantastic news! The purchase was made via the US eBay site.
Regards,
Ernie
On Sunday, September 1, 2013, Ivan Tsay wrote:
Hi Ernie,
Our partner will release the package for the recovery of the
bricked phone soon. May I know if your phone was purchased on the
US eBay or UK eBay? It would be very helpful for us to provide the
correct information for you to recover your phone. Thank you!
Best Regards,
Ivan Tsay
於 8/29/13 2:50 PM, Kevin Hu 提到:
Hi, Ernie,
Thank you for your information. We are handling this issue
with the partner. Will update to you as soon as possible.
Thank you.
Thanks.
Kevin Hu
On Aug 28, 2013, at 11:31 AM, Ernie Powell wrote:
Hi,
So I bought a Firefox ZTE Open about a week ago on Ebay--
when it was the
thing to do.
I connected it to my wifi network and saw what it could
do. Liked it. After
a while, I received
a request to update the OS, about a 35 MB package in
total. Didn't think
nothing of it so I
said okay and it began downloading.
Flash forward to 9 hours later and it was still
downloading. For some
reason,
I ended up turning off the phone while it was still
updating. I thought,
maybe
it'll just abort and I can start fresh. Wrong.
Now when I power on the phone, it wont go past the the
boot screen.
Sadly, I didn't even think to enable the USB debugging.
Is there any way to get the original image back on the
phone, given that it
is not in USB debugging mode? I noticed a bootloader menu
screen
when I hold down the power and up volume button, and a FTM
(FML?) screen
when I hold
the other direction, but havent been successful in finding
a factory ZTE
Open image online.
Any help would be greatly appreciated.
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