Hi Ernie, Thank you for the greeting. Hopefully your issue has been resolved.
Best Regards, Ivan Tsay Engineering Project Manager, Firefox OS Mozilla Corporation - mozilla.com.tw TEL: +886-2-87861100 ext. 339 於 9/4/13 8:37 PM, Ernie Powell 提到: > Hi Ivan, > Thank you so much for facilitating this recovery. I hope you, Kevin and the > rest of the Firefix team great success in the future. > > Best, > Ernie > > On Wednesday, September 4, 2013, Ivan Tsay wrote: > >> Hi Ernie, >> >> Our partner has released the US package for the recovery of ZTE Open >> purchased on US eBay. Please download the package from the link below and >> follow the instruction in PDF to recover your phone. >> >> >> http://www.ztedevices.com/support/smart_phone/b5a2981a-1714-4ac7-89e1-630e93e220f8.html >> >> Best Regards, >> >> Ivan Tsay >> Engineering Project Manager, Firefox OS >> Mozilla Corporation - mozilla.com.tw >> TEL: +886-2-87861100 ext. 339 >> >> 於 9/2/13 8:37 PM, Ernie Powell 提到: >> >> Hi Ivan, >> This is fantastic news! The purchase was made via the US eBay site. >> >> Regards, >> Ernie >> >> On Sunday, September 1, 2013, Ivan Tsay wrote: >> >>> Hi Ernie, >>> >>> Our partner will release the package for the recovery of the bricked >>> phone soon. May I know if your phone was purchased on the US eBay or UK >>> eBay? It would be very helpful for us to provide the correct information >>> for you to recover your phone. Thank you! >>> >>> Best Regards, >>> >>> Ivan Tsay >>> >>> 於 8/29/13 2:50 PM, Kevin Hu 提到: >>> >>>> Hi, Ernie, >>>> >>>> Thank you for your information. We are handling this issue with the >>>> partner. Will update to you as soon as possible. >>>> Thank you. >>>> >>>> >>>> Thanks. >>>> Kevin Hu >>>> >>>> On Aug 28, 2013, at 11:31 AM, Ernie Powell wrote: >>>> >>>> Hi, >>>>> So I bought a Firefox ZTE Open about a week ago on Ebay-- when it was >>>>> the >>>>> thing to do. >>>>> I connected it to my wifi network and saw what it could do. Liked it. >>>>> After >>>>> a while, I received >>>>> a request to update the OS, about a 35 MB package in total. Didn't think >>>>> nothing of it so I >>>>> said okay and it began downloading. >>>>> >>>>> Flash forward to 9 hours later and it was still downloading. For some >>>>> reason, >>>>> I ended up turning off the phone while it was still updating. I thought, >>>>> maybe >>>>> it'll just abort and I can start fresh. Wrong. >>>>> Now when I power on the phone, it wont go past the the boot screen. >>>>> Sadly, I didn't even think to enable the USB debugging. >>>>> >>>>> Is there any way to get the original image back on the phone, given >>>>> that it >>>>> is not in USB debugging mode? I noticed a bootloader menu screen >>>>> when I hold down the power and up volume button, and a FTM (FML?) screen >>>>> when I hold >>>>> the other direction, but havent been successful in finding a factory ZTE >>>>> Open image online. >>>>> >>>>> Any help would be greatly appreciated. >>>>> _______________________________________________ >>>>> dev-b2g mailing list >>>>> dev-b2g@lists.mozilla.org >>>>> https://lists.mozilla.org/listinfo/dev-b2g >>>>> >>>> _______________________________________________ >>>> dev-b2g mailing list >>>> dev-b2g@lists.mozilla.org >>>> https://lists.mozilla.org/listinfo/dev-b2g >>>> >>> > _______________________________________________ > dev-b2g mailing list > dev-b2g@lists.mozilla.org > https://lists.mozilla.org/listinfo/dev-b2g _______________________________________________ dev-b2g mailing list dev-b2g@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-b2g
