Hi Ivan,
Thank you so much for facilitating this recovery. I hope you, Kevin and the
rest of the Firefix team great success in the future.

Best,
Ernie

On Wednesday, September 4, 2013, Ivan Tsay wrote:

>  Hi Ernie,
>
> Our partner has released the US package for the recovery of ZTE Open
> purchased on US eBay. Please download the package from the link below and
> follow the instruction in PDF to recover your phone.
>
>
> http://www.ztedevices.com/support/smart_phone/b5a2981a-1714-4ac7-89e1-630e93e220f8.html
>
> Best Regards,
>
> Ivan Tsay
> Engineering Project Manager, Firefox OS
> Mozilla Corporation - mozilla.com.tw
> TEL: +886-2-87861100 ext. 339
>
> 於 9/2/13 8:37 PM, Ernie Powell 提到:
>
> Hi Ivan,
> This is fantastic news! The purchase was made via the US eBay site.
>
>  Regards,
> Ernie
>
> On Sunday, September 1, 2013, Ivan Tsay wrote:
>
>> Hi Ernie,
>>
>> Our partner will release the package for the recovery of the bricked
>> phone soon. May I know if your phone was purchased on the US eBay or UK
>> eBay? It would be very helpful for us to provide the correct information
>> for you to recover your phone. Thank you!
>>
>> Best Regards,
>>
>> Ivan Tsay
>>
>> 於 8/29/13 2:50 PM, Kevin Hu 提到:
>>
>>> Hi, Ernie,
>>>
>>> Thank you for your information. We are handling this issue with the
>>> partner. Will update to you as soon as possible.
>>> Thank you.
>>>
>>>
>>> Thanks.
>>> Kevin Hu
>>>
>>> On Aug 28, 2013, at 11:31 AM, Ernie Powell wrote:
>>>
>>>  Hi,
>>>> So I bought a Firefox ZTE Open about a week ago on Ebay-- when it was
>>>> the
>>>> thing to do.
>>>> I connected it to my wifi network and saw what it could do. Liked it.
>>>> After
>>>> a while, I received
>>>> a request to update the OS, about a 35 MB package in total. Didn't think
>>>> nothing of it so I
>>>> said okay and it began downloading.
>>>>
>>>> Flash forward to 9 hours later and it was still downloading. For some
>>>> reason,
>>>> I ended up turning off the phone while it was still updating. I thought,
>>>> maybe
>>>> it'll just abort and I can start fresh. Wrong.
>>>> Now when I power on the phone, it wont go past the the boot screen.
>>>> Sadly, I didn't even think to enable the USB debugging.
>>>>
>>>> Is there any way to get the original image back on the phone, given
>>>> that it
>>>> is not in USB debugging mode? I noticed a bootloader menu screen
>>>> when I hold down the power and up volume button, and a FTM (FML?) screen
>>>> when I hold
>>>> the other direction, but havent been successful in finding a factory ZTE
>>>> Open image online.
>>>>
>>>> Any help would be greatly appreciated.
>>>> _______________________________________________
>>>> dev-b2g mailing list
>>>> dev-b2g@lists.mozilla.org
>>>> https://lists.mozilla.org/listinfo/dev-b2g
>>>>
>>> _______________________________________________
>>> dev-b2g mailing list
>>> dev-b2g@lists.mozilla.org
>>> https://lists.mozilla.org/listinfo/dev-b2g
>>>
>>
>>
>
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