Hi guys,

> I think the problem here is not the tool like Jira but the way we are using
> it.

I fully agree with Michał that there should be some rules / guidelines
agreed among community to follow.

> Automation can help here. Auto-labelling and good templates might be
> a good start. We should explore how we can auto-label the issues
> based on subject/description (we could find a bot or extend our
> boring-cyborg and it should be rather easy). So whatever we can automate
> without adding too much overhead is good.

As per automation it's always a good idea to automate and I'm happy to
explore the labeling subject.

> We won't be able to enforce this but we can definitely encourage it -
> with a watchout that we have to be careful not to add unnecessary friction in
> some cases if we make it into a rule. Again - adding PR to CONTRIBUTING.rst
> might be a good idea :)

Agree :-)

> Fully agree. Though we have to remember that if we cannot automate and
> enforce something, we have no mechanisms to make people contributing do it
> other than encouragement. Maybe someone would like to volunteer to take
> the role of some lightweight organising of those tickets and prioritising them
> properly? I'd love that.

I'd love that too and I'm willing to work such process and encourage everyone
to participate.

Karolina Rosół
Polidea | Project Manager

M: +48 606 630 236
E: karolina.ro...@polidea.com

Check out our projects!

Karolina Rosół
Polidea | Project Manager

M: +48 606 630 236
E: karolina.ro...@polidea.com

Check out our projects!



On Tue, Mar 17, 2020 at 7:29 PM Jarek Potiuk <jarek.pot...@polidea.com> wrote:
>
> Thanks for that Michał I think those are very good points. And I would love 
> what
> others think about it. Here are my thoughts.
>
> > I think the problem here is not the tool like Jira but the way we are using
> > it.
>
> Agreed. Good point. I think we have a chance to make a fresh start and
> design the
> process in a way that will be maintainable in the future. We need
> lightweight approach to the issues/creating the right issue templates
> (bug/feature)
> that will help us to guide people to create issues and let us manage them.
>
> Automation can help here. Auto-labelling and good templates might be
> a good start. We should explore how we can auto-label the issues
> based on subject/description (we could find a bot or extend our
> boring-cyborg and it should be rather easy). So whatever we can automate
> without adding too much overhead is good.
>
> > I do not know if there is a process for creating tasks but I assume it
> > looks like this: check keywords if such an issue/task exists and then
> > create ticket in Jira, if you need help ask on Slack or via devlist.
>
> I think not many people check for existing issues and with such distributed
> environment and having people coming from many places/backgrounds/needs
> we won't be able to enforce it. However I think github already has related
> issues feature: 
> https://github.blog/changelog/2018-12-12-related-issues-update/
> which should kick-in as soon as we have a big enough number of issues
> created.
>
> I think this is really good feature (providing it works this way)- and we 
> should
> promote it among the contributors and encourage following the
> "Related issues" advice. (I believe it is displayed as-you-type the
> subject of your issue).
> I think we can't do more than encouraging it though :).
>
> As longa as we describe it in our docs as "guideline" or even "rule" -
> we can use it to
> point it out always as we find out that it was not followed (and ask
> people to follow in the
> future).
>
> We even have the right places to add information about it:
>
> https://github.com/apache/airflow/blob/master/CONTRIBUTING.rst#contribution-workflow-example
> https://github.com/apache/airflow/blob/master/CONTRIBUTING.rst#how-to-communicate
>
> I think it would be great to add it (PR is welcome :)). Happy to
> review and contribute to it.
>
> >
> > Before starting a task, I was thinking about sending an email on devlist to
> > everyone with questions like "I am starting to work on feature X for the Y
> > service. Does anybody work on such a task?”, and attaching task description.
> >
>
> We won't be able to enforce this but we can definitely encourage it -
> with a watchout that we have to be careful not to add unnecessary friction in
> some cases if we make it into a rule. Again - adding PR to CONTRIBUTING.rst
> might be a good idea :) - then we can always point people to it in 
> discussions.
> And even quite recently I took part in some reviews where people started
> working on the same issue, we found it out and they eventually joined forces,
> cross-reviewed and made co-authored commits. I think it's sometimes ok - some
> duplication is unavoidable and sometimes the cost of avoiding
> duplication might be
> bigger than the cost of duplication itself. But it would be great to
> encourage people to
> assign themselves to an issue when they start working on it (which will be far
> easier if we switch to GitHub issues).
>
> > I am not sure if this is a good solution, but maybe it's better than
> > nothing. I don't know how many devs are reading this devlist.
> >
> > I am afraid that the same situation could be with GitHub. Maybe we should
> > think about the flow of creating tickets and working with a new tool
> > (GitHub or whatever else).
>
> Fully agree. Though we have to remember that if we cannot automate and
> enforce something, we have no mechanisms to make people contributing do it
> other than encouragement. Maybe someone would like to volunteer to take
> the role of some lightweight organising of those tickets and prioritising them
> properly? I'd love that. But we have no formal management structure (which
> is great) and it should - IMHO - follow the lines of encouragement and best
> efforts to make it easy to follow rather than introduce some
> high-friction rules
> that everyone must follow. It's not easy (actually that's about as hard a job 
> as
> I can imagine) but if executed properly it might be great for the community
> and super-rewarding.
>
> I even have such person in mind :)... Maybe she is reading that now ....
> --
>
> Jarek Potiuk
> Polidea | Principal Software Engineer
>
> M: +48 660 796 129

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