David, thanks for your recommendations, I'll consider them strongly as they are aligned with other replies. Could you please tell me if you managed to get the debugger to work by following this guide (http://www.epic-ide.org/guide/ch06.php)? I'm interested to know it you managed to attach the debugger to Apache HTTPD or if OTRS was ran via some other web server. Please see Martin's and Rocco's replies (http://lists.otrs.org/pipermail/dev/2012-September/002543.html http://lists.otrs.org/pipermail/dev/2012-September/002542.html)
Just tried it. Doesn’t seem to give the ability to trace spawned processes that are not owned by your UID, so I’m not sure if it would be helpful. I can trace the httpd process, but not the subprocesses AFAICT. I’ll keep messing with it for a bit – now you’ve got me intrigued. In our environment (as I mentioned) we test in a separate VM, so a workstation IDE wouldn’t have access to the actual HTTP daemon. (We don’t deploy development tools on copies of production infrastructure as a matter of policy, so we wouldn’t have them in development snapshots either.)
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