Looks great and it's mostly readable. Molte grazie! I have one question about step 1 :) It seems to say to NOT install in a directory with a blank space in its path but then it recommends a path under "Program Files", which has a space between "Program" and "Files".
Is it ok to install in "C:\Program Files" even though there is a space there? On Tue, Sep 11, 2012 at 11:45 AM, Rocco Tocci <rocco.to...@tbsit.com> wrote: > > Hello Iosif, i hope to help I took a doc that I realized, after a hard > work, which describes the steps necessary to get to debugging modules of > OTRS in ECLIPSE whith EPIC. > I'm sorry but the doc is the automatic translation of google (Italian-> > English). > Goo > > Take this opportunity to ask if anyone has implemented or has been > required to develop code to integrate in ITSM data OCS Inventory > (especially accuntinfo of OCS) > > Bye > Rocco > > > I attach a doc that I realized, after a hard work, which describes the > steps necessary to get to debugging modules OTRS. > I'm sorry but the doc is the automatic translation of google (Italian-> > English) > Hello > > Il 11/09/2012 9.56, Bogdan Iosif ha scritto: > > Thanks, I'll look into it. > > On Tue, Sep 11, 2012 at 10:40 AM, Rocco Tocci <rocco.to...@tbsit.com>wrote: > > Hello, following this guide I was able to debug OTRS. > > > http://www.epic-ide.org/downloads/EPIC_User's_Guide.pdf > > I agree that it is important to have a debugging because perl has a number > of environment variables difficult to know the contents of the trace or > with logs or other > > Bye > Rocco > > > Il 11/09/2012 9.09, Bogdan Iosif ha scritto: > > Thanks for the input. > > I was "afraid" of that. I'm familiar with this type of debugging from > writing shell scripts running under Jenkins but I've never done debugging > like that for a code base as large as OTRS seems to be. > > With shell scripts it was, kind of, simple to assess if the code is valid > because I knew exactly where the script will be invoked from and my only > concern was to explore the context of the call (mainly env vars). With > these Perl scrips, without an IDE that halts execution on a breakpoint or a > possibility to statically explore all callers on an object's method, I find > it hard to imagine how I can ensure a change I make on some of the code > OTRS ships with will not break some code paths or, worse, produce > undesirable side effects. > > I assume you mean Apache HTTPD's STDERR. I'll try to setup Fred. I hope > this info is still valid ( > http://lists.otrs.org/pipermail/dev/2007-October/001728.html) because I > haven't found much else in the form of a guide on how to use / install it. > > /bogdan > > On Mon, Sep 10, 2012 at 12:40 PM, Michiel Beijen <michiel.bei...@gmail.com > > wrote: > > Hi, > > Setting up the 'dev' environment is pretty much the same as setting up > a 'regular' OTRS environment; you would set up an OTRS environment > including database and web server on your local machine. > > For editing the files you can use pretty much any editor, some people > use complete IDE's such as ActiveState's Komodo IDE, Eclipse EPIC or > similar, or Padre, some people prefer to use text editors such as vim > with lots of plugins, or even simply Notepad++. > > If you do OTRS development you typically do not use a debugger all > day; and inspecting elements can be achieved by printing them to > STDERR and looking in the server error log and/or using Fred > (http://ftp.otrs.org/pub/otrs/develtools/packages/); or by logging > them to the LogObject in OTRS. > > Hope this helps. > > -- > Mike > > On Mon, Sep 10, 2012 at 11:12 AM, Bogdan Iosif <bogdan.io...@gmail.com> > wrote: > > Hi, > > > > I'm trying to setup a dev env for OTRS on Windows and I'm new to Perl. > After > > some poking around for a few days trying to understand Perl distributions > > and development, I'm still pretty much where I started. > > > > If a guide for setting up a specific dev env is available, can someone > > please provide me with its URL? > > > > If such a guide is not available, please help with the following direct > > questions: > > > > Is OTRS dev normally done via an IDE, and if so what is the preferred > one? I > > tried to find an ide-project like grouping in the OTRS sources and > couldn't > > spot one. > > Is it possible to load all the source files in an editor capable of > finding > > method / object definitions? (I don't mean full text search but something > > like Intellisense) > > Is interactive debugging possible for OTRS? By this I mean setting > > breakpoints and exploring values for variables when a breakpoint is hit. > > Is there such a thing as syntax check, source compilation or unit > testing so > > that I can be as sure as possible that changes I've made do not > immediately > > crash when they are executed? > > > > I'm familiar with the dev workflow from Visual Studio (C#) and Eclipse > > (Java) and hoping to achieve something similar with OTRS, if possible. If > > someone can answer and is also familiar with those IDEs, please use them > for > > comparison. > > > > Thanks, > > Bogdan > > > > What I've already done: > > > > - Got the sources from a zip package > > (http://ftp.otrs.org/pub/otrs/otrs-3.1.9.zip) because a direct CVS link > > doesn't work from my organization (port 2401 is blocked). > > > > - Looked over the dev manual > > ( > http://ftp.otrs.org/pub/otrs/doc/doc-admin/3.1/en/pdf/otrs_admin_book.pdf) > > and Searched the mailing lists (http://lists.otrs.org/pipermail/dev/) > with > > Google. Couldn't find any references to an IDE. > > > > - Found info about debugging a running OTRS env by enabling a debug mode > > where I would get a lot of info logged to files. > > > > _______________________________________________ > > OTRS mailing list: dev - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/dev > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > > -- > Rocco Tocci > Application Architect > Strada Prov. 1 BariModugno n. 4 > 70123 Bari Italy > Tel. +39 0803855483 > > TBS IT – Telematic & Biomedical Services Srl a socio unico > Sede Legale : Via Giacinto Gallina, 4 – 34122 Trieste > Tel. 040 - 92291 > Sede Operativa : Via Francesco Bettini, 13 – 06034 Foligno > Tel. 0742- 32661 > C.F., P.IVA e Registro Imprese (TS) : 01165260322 > Cap.Soc. € 8.000.000,00 i.v. > una società di TBS Group SpA > > Ai sensi del D.Lgs. 196/2003 e della normativa internazionale, vi informiamo > che questo messaggio è riservato esclusivamente al destinatario. Se esso vi > fosse pervenuto per errore, vi invitiamo a eliminarlo immediatamente e a > darcene comunicazione. Grazie. > According to the Italian and international laws in force, we inform you that > this message is reserved only for the addressee. If you are not the > addressee, please delete it immediately and notify us. Thank you. > P Per favore, pensa all'ambiente prima di stampare questo messaggio. Please, > consider the environment before printing this e-mail. > > > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > > -- > Rocco Tocci > Application Architect > Strada Prov. 1 BariModugno n. 4 > 70123 Bari Italy > Tel. +39 0803855483 > > TBS IT – Telematic & Biomedical Services Srl a socio unico > Sede Legale : Via Giacinto Gallina, 4 – 34122 Trieste > Tel. 040 - 92291 > Sede Operativa : Via Francesco Bettini, 13 – 06034 Foligno > Tel. 0742- 32661 > C.F., P.IVA e Registro Imprese (TS) : 01165260322 > Cap.Soc. € 8.000.000,00 i.v. > una società di TBS Group SpA > > Ai sensi del D.Lgs. 196/2003 e della normativa internazionale, vi informiamo > che questo messaggio è riservato esclusivamente al destinatario. Se esso vi > fosse pervenuto per errore, vi invitiamo a eliminarlo immediatamente e a > darcene comunicazione. Grazie. > According to the Italian and international laws in force, we inform you that > this message is reserved only for the addressee. If you are not the > addressee, please delete it immediately and notify us. Thank you. > P Per favore, pensa all'ambiente prima di stampare questo messaggio. Please, > consider the environment before printing this e-mail. > > > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
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