Yes is OK
Il 11/09/2012 11.04, Bogdan Iosif ha scritto:
Looks great and it's mostly readable. Molte grazie!
I have one question about step 1 :) It seems to say to NOT install in
a directory with a blank space in its path but then it recommends a
path under "Program Files", which has a space between "Program" and
"Files".
Is it ok to install in "C:\Program Files" even though there is a space
there?
On Tue, Sep 11, 2012 at 11:45 AM, Rocco Tocci <[email protected]
<mailto:[email protected]>> wrote:
Hello Iosif, i hope to help I took a doc that I realized, after a
hard work, which describes the steps necessary to get to debugging
modules of OTRS in ECLIPSE whith EPIC.
I'm sorry but the doc is the automatic translation of google
(Italian-> English).
Goo
Take this opportunity to ask if anyone has implemented or has been
required to develop code to integrate in ITSM data OCS Inventory
(especially accuntinfo of OCS)
Bye
Rocco
I attach a doc that I realized, after a hard work, which describes
the steps necessary to get to debugging modules OTRS.
I'm sorry but the doc is the automatic translation of google
(Italian-> English)
Hello
Il 11/09/2012 9.56, Bogdan Iosif ha scritto:
Thanks, I'll look into it.
On Tue, Sep 11, 2012 at 10:40 AM, Rocco Tocci
<[email protected] <mailto:[email protected]>> wrote:
Hello, following this guide I was able to debug OTRS.
http://www.epic-ide.org/downloads/EPIC_User's_Guide.pdf
<http://www.epic-ide.org/downloads/EPIC_User%27s_Guide.pdf>
I agree that it is important to have a debugging because perl
has a number of environment variables difficult to know the
contents of the trace or with logs or other
Bye
Rocco
Il 11/09/2012 9.09, Bogdan Iosif ha scritto:
Thanks for the input.
I was "afraid" of that. I'm familiar with this type of
debugging from writing shell scripts running under Jenkins
but I've never done debugging like that for a code base as
large as OTRS seems to be.
With shell scripts it was, kind of, simple to assess if the
code is valid because I knew exactly where the script will
be invoked from and my only concern was to explore the
context of the call (mainly env vars). With these Perl
scrips, without an IDE that halts execution on a breakpoint
or a possibility to statically explore all callers on an
object's method, I find it hard to imagine how I can ensure
a change I make on some of the code OTRS ships with will not
break some code paths or, worse, produce undesirable side
effects.
I assume you mean Apache HTTPD's STDERR. I'll try to setup
Fred. I hope this info is still valid
(http://lists.otrs.org/pipermail/dev/2007-October/001728.html)
because I haven't found much else in the form of a guide on
how to use / install it.
/bogdan
On Mon, Sep 10, 2012 at 12:40 PM, Michiel Beijen
<[email protected] <mailto:[email protected]>>
wrote:
Hi,
Setting up the 'dev' environment is pretty much the same
as setting up
a 'regular' OTRS environment; you would set up an OTRS
environment
including database and web server on your local machine.
For editing the files you can use pretty much any
editor, some people
use complete IDE's such as ActiveState's Komodo IDE,
Eclipse EPIC or
similar, or Padre, some people prefer to use text
editors such as vim
with lots of plugins, or even simply Notepad++.
If you do OTRS development you typically do not use a
debugger all
day; and inspecting elements can be achieved by printing
them to
STDERR and looking in the server error log and/or using Fred
(http://ftp.otrs.org/pub/otrs/develtools/packages/); or
by logging
them to the LogObject in OTRS.
Hope this helps.
--
Mike
On Mon, Sep 10, 2012 at 11:12 AM, Bogdan Iosif
<[email protected] <mailto:[email protected]>>
wrote:
> Hi,
>
> I'm trying to setup a dev env for OTRS on Windows and
I'm new to Perl. After
> some poking around for a few days trying to understand
Perl distributions
> and development, I'm still pretty much where I started.
>
> If a guide for setting up a specific dev env is
available, can someone
> please provide me with its URL?
>
> If such a guide is not available, please help with the
following direct
> questions:
>
> Is OTRS dev normally done via an IDE, and if so what
is the preferred one? I
> tried to find an ide-project like grouping in the OTRS
sources and couldn't
> spot one.
> Is it possible to load all the source files in an
editor capable of finding
> method / object definitions? (I don't mean full text
search but something
> like Intellisense)
> Is interactive debugging possible for OTRS? By this I
mean setting
> breakpoints and exploring values for variables when a
breakpoint is hit.
> Is there such a thing as syntax check, source
compilation or unit testing so
> that I can be as sure as possible that changes I've
made do not immediately
> crash when they are executed?
>
> I'm familiar with the dev workflow from Visual Studio
(C#) and Eclipse
> (Java) and hoping to achieve something similar with
OTRS, if possible. If
> someone can answer and is also familiar with those
IDEs, please use them for
> comparison.
>
> Thanks,
> Bogdan
>
> What I've already done:
>
> - Got the sources from a zip package
> (http://ftp.otrs.org/pub/otrs/otrs-3.1.9.zip) because
a direct CVS link
> doesn't work from my organization (port 2401 is blocked).
>
> - Looked over the dev manual
>
(http://ftp.otrs.org/pub/otrs/doc/doc-admin/3.1/en/pdf/otrs_admin_book.pdf)
> and Searched the mailing lists
(http://lists.otrs.org/pipermail/dev/) with
> Google. Couldn't find any references to an IDE.
>
> - Found info about debugging a running OTRS env by
enabling a debug mode
> where I would get a lot of info logged to files.
>
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Application Architect
Strada Prov. 1 BariModugno n. 4
70123 Bari Italy
Tel.+39 0803855483 <tel:%2B39%200803855483>
TBS IT -- Telematic & Biomedical Services Srl a socio unico
Sede Legale : Via Giacinto Gallina, 4 -- 34122 Trieste
Tel. 040 - 92291
Sede Operativa : Via Francesco Bettini, 13 -- 06034 Foligno
Tel. 0742- 32661
C.F., P.IVA e Registro Imprese (TS) : 01165260322
Cap.Soc. EUR 8.000.000,00 i.v.
una società di TBS Group SpA
Ai sensi del D.Lgs. 196/2003 e della normativa internazionale, vi informiamo che questo messaggio è riservato esclusivamente al destinatario. Se esso vi fosse pervenuto per errore, vi invitiamo a eliminarlo immediatamente e a darcene comunicazione. Grazie.
According to the Italian and international laws in force, we inform you
that this message is reserved only for the addressee. If you are not the
addressee, please delete it immediately and notify us. Thank you.
P Per favore, pensa all'ambiente prima di stampare questo messaggio.
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Rocco Tocci
Application Architect
Strada Prov. 1 BariModugno n. 4
70123 Bari Italy
Tel. +39 0803855483
TBS IT -- Telematic & Biomedical Services Srl a socio unico
Sede Legale : Via Giacinto Gallina, 4 -- 34122 Trieste
Tel. 040 - 92291
Sede Operativa : Via Francesco Bettini, 13 -- 06034 Foligno
Tel. 0742- 32661
C.F., P.IVA e Registro Imprese (TS) : 01165260322
Cap.Soc. EUR 8.000.000,00 i.v.
una società di TBS Group SpA
Ai sensi del D.Lgs. 196/2003 e della normativa internazionale, vi informiamo che questo messaggio è riservato esclusivamente al destinatario. Se esso vi fosse pervenuto per errore, vi invitiamo a eliminarlo immediatamente e a darcene comunicazione. Grazie.
According to the Italian and international laws in force, we inform you that
this message is reserved only for the addressee. If you are not the addressee,
please delete it immediately and notify us. Thank you.
P Per favore, pensa all'ambiente prima di stampare questo messaggio. Please,
consider the environment before printing this e-mail.
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