Hello,
I disagree, the level of support has been more than satisfactory for me.
David
"Elliott@ LYregistry.com" wrote:
> DEFINITELY.
>
> Support is extremely important 24/7
>
> [EMAIL PROTECTED]
>
> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, September 24, 2000 12:31 AM
> Subject: OpenSRS Support - Comments Anyone?
>
> >
> > >The OpenSRS technical team has received your request. You will typically
> > >receive a response within 24 hours during the week, and up to 48 hours on
> > >the weekend.
> >
> > Does everyone agree with the current method of OpenSRS support staff only
> > on-call for emergencies during the weekends?
> >
> > Or do you think that full-time staff should be available to answer all
> > queries, 7 days a week?
> >
> > I personally think this Monday-Friday work week isn't appropriate for an
> > organization like OpenSRS.
> >
> > I'd consider purchasing a support contact for a reasonable fee in order to
> > have my questions answered on a Saturday or Sunday that are
> "non-emergency".
> >
> > Comments?
> >
> >
> >
--
Systematic Software
[EMAIL PROTECTED]
(513) 241 3331 ext. 9
http://www.systware.com
