Chris  - I think that's a key point:

Personas help us avoid the pitfalls of:

1. Designing for ourselves (aka art)
2. Designing for some stretchy variables in a market segment / demographic
3. Designing for the technology

And I'd add,

4. Trying to design for everyone, thereby creating design that meets
nobody's needs

s

2008/11/18 Chris <[EMAIL PROTECTED]>:
> A brief caution about one ugly trap of personas: Yes, they should be
> based on user research. But their benefit does not come solely
> through how a persona embodies the research. (It's a pretty lossy
> compression of data if you think about it.)
>
> A major benefit comes from the effect they have in design on the
> designer, i.e. they get you into an intentional stance when
> designing. This is to avoid designing for yourself, or for some
> stretchy variables in a market segment, or for the technology.
> Getting into an intentional stance clears away all those extraneous
> trappings and focuses you on helping personas achieve their goals.
>
> It's much, much better to have these personas based on sound user
> research, so that you're not designing for the wrong expertise,
> expectations, contexts, or goals, but a persona still has benefit to
> design thinking even if you have to make that persona up on the spot.
>
> The trap to avoid then, is stressing out over the scientific-ness of
> either the research or the personas' relation to that research. Do a
> good qualitative job, and that will be enough.
>
> Longer article on Cooper's blog: http://tinyurl.com/5btgxe
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=35624
>
>
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