I think if you ask around, most people have had overwhelmingly positive experiences with this company and its products. I continue to use my SB1 and SB2, and am trying to convince myself that I really need an SB3 also. I've never witnessed better customer support from any other company I've ever dealt with, or even heard of. Since Enduser was reluctant to explain the particulars of his grievance, it's hard to say how legitimate it is. But I can tell you from my personal experience that I am an extremely satisfied customer, and I haven't had a single negative experience with this company.
That said -- yes, the SB1 has some limitation which have been lifted in the SB2 and SB3. There were a couple of bugs that could not be fixed, due to the nature of the hardware. However, on these mailing lists and forums I never saw Slim Devices ever misrepresent the facts about any of them. When the bugs were first reported they said they would look into them, and then after investigation they reported that they could not be fixed on the current hardware.
The bug that comes to mind is that occasionally the left and right channels would swap when starting a new track, so the sound would be reversed. On a lot of music (to a lot of people), you wouldn't notice this anyway. But there was a workaround to avoid this issue anyway. If I recall correctly, as long as you always transcoded to WAV, you wouldn't hit it. I think it only happened when it switched from playing WAV to MP3.
Anyway, don't get discouraged by this particular thread. The SB1 is solid, and the SB2/3 are even better.
On 12/6/05, newton <
[EMAIL PROTECTED]> wrote:
enduser Wrote:
>
> Honestly I believe the SB3 is a giant step forward from the SB1. It's
> not perfect, but for a year and a half, give or take, it is good
> progress.
>
So maybe I shouldn't have have bought that used SB1 after all! (It's
not here, yet).
This thread was getting a little discouraging as a newcomer, but it's
great to see the CEO personally involved.
--
newton
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