David asked: did you try removing the library and rebuilding it? I've tried this yep. For me, it made no difference.
On 10/10/08, Dan <[EMAIL PROTECTED]> wrote: > Hello, > No, I have not done that. > Dan > On Oct 10, 2008, at 2:12 PM, David Poehlman wrote: > >> dan did you try removing the library and rebuilding it? >> >> ----- Original Message ----- >> From: "Dan" <[EMAIL PROTECTED]> >> To: "General discussions on all topics relating to the use of Mac OS >> X by >> theblind" <[email protected]> >> Sent: Friday, October 10, 2008 2:11 PM >> Subject: Re: Deleting items from iTunes Library >> >> >> Hello, >> Hey, thanks. Boy, I'll tell you, this is really strange. I mentioned >> to the Support Tech that others were also having this problem. >> He thinks that it probably has to do with permissions. All the >> suggestions he gave, I already did. >> Here are the suggestions. >> 1. Try deleting a tune from within iTunes in a new or another account. >> And see what the results are. I found that they are the same. The >> deletion problems still exist. >> 2. Download the latest iTunes and install it over the old install >> without changing or erasing the preferences or any other settings. >> Still the same results. The deletion problem has not gone away. >> So at this point, I'm going to call him and also email the results to >> him. >> He said that perhaps an OS reinstall was in the offing. And that if I >> do a reinstall, this time, archive and install, is the method he >> suggests. If this fails, then an erase and install might be next. >> He admitted that he didn't really know why this was happening. And I >> reminded him that others are having the same problems, while still >> others are not having any iTunes deletion problems at all. >> Dan >> >> >> On Oct 10, 2008, at 10:37 AM, Scott Chesworth wrote: >> >>> cheers for the update Dan - good luck with the stuff they've given >>> you so far! >>> >>> On 10/10/08, Dan <[EMAIL PROTECTED]> wrote: >>>> Hello Scott, Dave and others, >>>> I just got off the phone after about 2 hours. Am still trying to get >>>> to the bottom of this whole problem of some people having problems >>>> with iTunes not truly deleting items. >>>> I am going to follow a few procedures given to me this morning and >>>> then contact the Level II Support Person and let him know how things >>>> are going. Then after that I'll get back to the list. May not be >>>> till >>>> sometime Monday afternoon. >>>> Dan >>>> >>>> On Oct 9, 2008, at 7:04 AM, Dan wrote: >>>> >>>>> Hi Dave, >>>>> You bet. I'll report back to the list. >>>>> However, as I said in my earlier post, I am going to do this >>>>> tomorrow morning. I find that if I leave plenty of time to discuss >>>>> things with the Apple Reps, things go much better. And I'd rather >>>>> get to the bottom of this if I can. >>>>> So, at some point tomorrow, either way, that is, with or without a >>>>> resolution I'll let you all know. >>>>> Dan >>>>> On Oct 9, 2008, at 2:17 AM, David Poehlman wrote: >>>>> >>>>>> Dan, >>>>>> >>>>>> I'll be interested in what transpires. I find this to be a most >>>>>> peculiar >>>>>> situation. >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: "Dan" <[EMAIL PROTECTED]> >>>>>> To: "General discussions on all topics relating to the use of Mac >>>>>> OS X by >>>>>> theblind" <[email protected]> >>>>>> Sent: Wednesday, October 08, 2008 7:16 PM >>>>>> Subject: Re: Deleting items from iTunes Library >>>>>> >>>>>> >>>>>> Hi Dave, >>>>>> I guess that's my next step. >>>>>> Dan >>>>>> On Oct 8, 2008, at 4:06 PM, David Poehlman wrote: >>>>>> >>>>>>> can you have apple care help you look into this? >>>>>>> >>>>>>> ----- Original Message ----- >>>>>>> From: "Dan" <[EMAIL PROTECTED]> >>>>>>> To: "General discussions on all topics relating to the use of >>>>>>> Mac OS >>>>>>> X by >>>>>>> theblind" <[email protected]> >>>>>>> Sent: Wednesday, October 08, 2008 6:40 PM >>>>>>> Subject: Re: Deleting items from iTunes Library >>>>>>> >>>>>>> >>>>>>> Hello, >>>>>>> I have seen this problem on another one of my Macs as well and I >>>>>>> have >>>>>>> no idea what to do. >>>>>>> Other than manually removing files after they've been removed >>>>>>> from >>>>>>> the >>>>>>> library and supposedly put in trash, I just manually remove them >>>>>>> through finder and then delete the trash. >>>>>>> In other words, it's a rather unnecessary bother. >>>>>>> Dan >>>>>>> On Oct 8, 2008, at 2:37 PM, Scott Chesworth wrote: >>>>>>> >>>>>>>> Yep, deleting from finder wouldn't work because there'd be a >>>>>>>> load >>>>>>>> of >>>>>>>> broken shortcuts left in your library. Our problem is that, >>>>>>>> even >>>>>>>> though we're deleting from within itunes, finder isn't keeping >>>>>>>> it's >>>>>>>> end of the deal and trashing the files for us. The result is >>>>>>>> that, >>>>>>>> though the files no longer show up in our libraries because the >>>>>>>> shortcuts get deleted there, they're still cluttering up our >>>>>>>> itunes >>>>>>>> music folder taking up space. I mean as long as I'm aware of >>>>>>>> it I >>>>>>>> can >>>>>>>> keep track of things, but it would be nice to figure out why >>>>>>>> this >>>>>>>> isn't working. >>>>>>>> >>>>>>>> On 10/8/08, John Panarese <[EMAIL PROTECTED]> wrote: >>>>>>>>> This is odd. I know in the beginning, I was having trouble >>>>>>>>> with >>>>>>>>> deleting items I wanted out of iTunes, but I read a support >>>>>>>>> article >>>>>>>>> or >>>>>>>>> some kind of document that explained that the best way to do >>>>>>>>> this >>>>>>>>> was >>>>>>>>> to do it directly in iTunes and to empty the trash >>>>>>>>> afterwards. I >>>>>>>>> have >>>>>>>>> not had any issues since then. >>>>>>>>> >>>>>>>>> Take Care >>>>>>>>> >>>>>>>>> John Panarese >>>>>>>>> >>>>>>>>> On Oct 8, 2008, at 7:17 AM, Scott Chesworth wrote: >>>>>>>>> >>>>>>>>>> I get this behaviour here too, dan isn't the only one. I just >>>>>>>>>> tested >>>>>>>>>> it by importing a new album, checking it was all organised >>>>>>>>>> correctly >>>>>>>>>> in the itunes music folder through finder, and checking for >>>>>>>>>> dupes >>>>>>>>>> in >>>>>>>>>> itunes (there were none because I'm obsessively tidy with the >>>>>>>>>> library >>>>>>>>>> lol). When I deleted the album from within itunes and >>>>>>>>>> answered >>>>>>>>>> yes to >>>>>>>>>> the move to trash prompt, the album disappears from my >>>>>>>>>> library, >>>>>>>>>> but >>>>>>>>>> can still be found in the exact same location of the itunes >>>>>>>>>> music >>>>>>>>>> folder, so I had to trash it myself from finder and empty >>>>>>>>>> trash. >>>>>>>>>> >>>>>>>>>> So the good news is Dan that you're not alone. Bad news is >>>>>>>>>> that I >>>>>>>>>> have no clue why this happens. Could it be a permissions >>>>>>>>>> thing >>>>>>>>>> maybe? >>>>>>>>>> Anyone? >>>>>>>>>> Scott >>>>>>>>>> >>>>>>>>>> On 10/8/08, David Poehlman >>>>>>>>>> <[EMAIL PROTECTED]> >>>>>>>>>> wrote: >>>>>>>>>>> they show up in trash for me. >>>>>>>>>>> >>>>>>>>>>> On Oct 8, 2008, at 1:48 AM, Dan wrote: >>>>>>>>>>> >>>>>>>>>>> Hello, >>>>>>>>>>> When you delete the items from the library and then you send >>>>>>>>>>> them >>>>>>>>>>> to >>>>>>>>>>> trash, they don't actually show up in trash. >>>>>>>>>>> Dan >>>>>>>>>>> On Oct 7, 2008, at 10:01 PM, Chris Gilland wrote: >>>>>>>>>>> >>>>>>>>>>>> Well, did you delete them from trash afterward? >>>>>>>>>>>> >>>>>>>>>>>> Chris. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ----- Original Message ----- From: "Dan" <[EMAIL PROTECTED] >>>>>>>>>>>>> >>>>>>>>>>>> To: "General discussions on all topics relating to the use >>>>>>>>>>>> of >>>>>>>>>>>> Mac OS >>>>>>>>>>>> X by theblind" <[email protected]> >>>>>>>>>>>> Sent: Tuesday, October 07, 2008 11:45 PM >>>>>>>>>>>> Subject: Re: Deleting items from iTunes Library >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>>> Hello, >>>>>>>>>>>>> Yep, that's what I'm doing. Then I found them still in the >>>>>>>>>>>>> library >>>>>>>>>>>>> after first deleting them from within iTunes and also >>>>>>>>>>>>> answering >>>>>>>>>>>>> yes >>>>>>>>>>>>> to the trash prompt. >>>>>>>>>>>>> Strange. >>>>>>>>>>>>> Dan >>>>>>>>>>>>> On Oct 7, 2008, at 8:36 PM, John Panarese wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Hi >>>>>>>>>>>>>> As >>>>>>>>>>>>>> far as I have found, if you delete items directly in >>>>>>>>>>>>>> iTunes >>>>>>>>>>>>>> from >>>>>>>>>>>>>> the main music library and confirm the deletion and then >>>>>>>>>>>>>> having >>>>>>>>>>>>>> them moved to the Trash, they are gone for good, unless >>>>>>>>>>>>>> you >>>>>>>>>>>>>> have >>>>>>>>>>>>>> a copy of that file somewhere else on your computer. The >>>>>>>>>>>>>> thing >>>>>>>>>>>>>> is you must do this in iTunes and not simply delete the >>>>>>>>>>>>>> files >>>>>>>>>>>>>> using finder from the iTunes music folder. >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Take Care >>>>>>>>>>>>>> >>>>>>>>>>>>>> John Panarese >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Oct 7, 2008, at 11:29 PM, Dan wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hello everyone, >>>>>>>>>>>>>>> When Items are deleted from iTunes and also put in trash, >>>>>>>>>>>>>>> they >>>>>>>>>>>>>>> don't really go away. If you snoop around in the iTunes >>>>>>>>>>>>>>> library >>>>>>>>>>>>>>> under for example Music, you will find all kinds of items >>>>>>>>>>>>>>> that >>>>>>>>>>>>>>> should have been deleted. I wish there really was a way >>>>>>>>>>>>>>> to >>>>>>>>>>>>>>> truly >>>>>>>>>>>>>>> delete items, instead of them still taking up loads os >>>>>>>>>>>>>>> space. >>>>>>>>>>>>>>> Dan >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >> >> >> >> >> > > >
