Okay, I'll be sending her e-mail to both of you and vise versa. Thanks so so much for all of this. This group is the best! Yes, she has used it on a Windows machine with JFW and it worked just fine.
On 29/10/2008, erik burggraaf <[EMAIL PROTECTED]> wrote: > Hi, Fraid it's nt totally surprising gw's not providing support in > this particular case. The sync braille is just about the easiest most > basic braille display you can get. It surprises me the thing doesn't > just fly. > > Has this unit ever worked on a windows machine? > > Well, I'm not sure how much help I can be as I haven't gotten to use > the sync braille yet, but I work for a distributer here in Toronto. > I'll help via email or over the phone if I can, and possibly try to > bluggen my way in with the reseller card to get support if all else > fails. > > Best, > > Erik > > erik burggraaf > > Certified Technician > Assistive Computing LTD Support and training > Sales department: 888-828-2445 > Support and Training: 888-255-5194 > Email: [EMAIL PROTECTED] > > Website coming soon > > > > On 28-Oct-08, at 1:57 PM, Tiffany D wrote: > >> I'm sorry I couldn't get back to you until today but I had to wait for >> her answer. She says that they installed the necessary update for the >> device and that the box in universal access was checked. GW Micro >> isn't getting back to her and Apple ran out of suggestions. I just >> e-mailed her, but will call if I get a response from here, since she >> can use a phone. I asked her if I had permission to give her email >> (offlist) if there's anyone here willing to work with her directly. >> Alternatively, would someone here be willing to give permission to me >> to pass your info onto her? She's really freaking out about this and >> any help would really be appreciated. >> >> Thanks, >> Tiffany and Roxy >> >> On 27/10/2008, erik burggraaf <[EMAIL PROTECTED]> wrote: >>> Hi, >>> >>> Did you install the braille add on for the hims/gw products from the >>> voiceover website? >>> >>> Best, >>> >>> Erik >>> erik burggraaf >>> >>> Certified Technician >>> Assistive Computing LTD Support and training >>> Sales department: 888-828-2445 >>> Support and Training: 888-255-5194 >>> Email: [EMAIL PROTECTED] >>> >>> Website coming soon >>> >>> >>> >>> On 27-Oct-08, at 2:30 PM, Tiffany D wrote: >>> >>>> Ok guys. my best friend is deafblind and so she can't use VoiceOver >>>> that well. She recently got a Syncbraille to work with her Macbook >>>> running Leopard. When she connects it it doesn't recognise the >>>> display. It says braille display dimmed. She tried connecting >>>> other >>>> usb devices and it works just fine with those. She's also done all >>>> the updates. How can she fix this problem. Please contact me >>>> here or >>>> at >>>> MSN: [EMAIL PROTECTED] >>>> AIM: Tiffanitsa >>>> Google Talk/e-mail: [EMAIL PROTECTED] >>>> LJ Talk: Theophania >>>> Skype: Therebetisa >>>> >>>> Thanks, >>>> Tiffanitsa >>>> -- >>>> http://tiffany.yourpassionconsultant.com >>>> (Adults only. Parties and products for your sentual needs! >>>> Educational, tasteful and fun!) >>>> >>> >>> >>> >> >> >> -- >> http://tiffany.yourpassionconsultant.com >> (Adults only. Parties and products for your sentual needs! >> Educational, tasteful and fun!) >> > > > -- http://tiffany.yourpassionconsultant.com (Adults only. Parties and products for your sentual needs! Educational, tasteful and fun!)
