Hi Maxine, I'm sorry to hear the documentation for the Auction service isn't as useful to you as you'd like. I'm also surprised to hear that it doesn't work in Mozilla; that's the first I've heard of that. From my experience, both the online help and PDF version work in Mozilla; however, I may be the minority. Does anyone else on the list have this problem? If so, which version of Acrobat Reader are you using?
Are these the documents you're referring to? Online help http://documentation.tucows.com/domainauction/enduser/index.html PDF http://documentation.tucows.com/domainauction/domainauction_enduser.pdf I also include a zip file of the online help so that Resellers can customize it: http://documentation.tucows.com/domainauction/domainauction_enduser_html.zip If required, I can post a Word version. Please let me know. All of the above documents are available from http://documentation.tucows.com/ Thank you, Clara Clara Cabral Allan Senior Technical Writer [EMAIL PROTECTED] 416-535-0123 x1239 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Thursday, November 09, 2006 7:31 AM To: [email protected] Cc: Nick Wilsdon Subject: Re: [domains-gen] auction proceedure Hi Nick, In my opinion there are problems with this model. There is nothing in any of the Auction help documentation, which as you know, we as resellers can't modify, that advises the auction bidder they are responsible for the annual renewal payment to the reseller. It is also my opinion that the auction escrow timing should be spelled out very clearly to the bidder. Right now it is hidden in the documentation, and if you are using mozilla browser, can't even read. Other then lowering the starting price, I don't see a lot of Tucows resources going into this model. I've decided to table any marketing until I see some progress. Maxine Appleby NameBids.com On Thu, 9 Nov 2006 14:38:25 +0300 "Nick Wilsdon" <[EMAIL PROTECTED]> wrote: > Hi, > > Can someone help me better understand the auction domain >procedure? > > As far as I get it, we make a commission on each domain >successfully > auctioned through us. At day -81 we get charged for a >year's renewal of the > domain (the money is taken from our Tucows account). On >day -100-105 the > auction commission is put into our account. > > Does this mean we are meant to charge the auction winner >for a year's > renewal *after* they have already paid the auction >price? I'm really hoping > that the year renewal is included in the auction fee >they pay or I can see > some problems with this. > > Best Regards, > > Nick > > CEO > e3internet > http://www.e3internet.com > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
