Hi Maxine, > There is nothing in any of the Auction help documentation, which as you know, we as resellers can't modify, that advises the auction bidder they are responsible for the annual renewal payment to the reseller.
That is exactly my concern. I could find nothing that indicated I would get an invoice straight after winning/paying for the auction - that needs to be spelled out in very large letters (or preferably take the renewal with the auction fee*). I know our clients are going to be very surprised/angry to hear this if this is the case. The problem we then have is that someone may have won the auction but refuse to pay for the renewal. What happens then? The documentation seems to show that this renewal is taken automatically from our account at day -81? *maybe put a config option into so we can insert our 1 year renewal price into the system but even just taking the base rate would be ok at this point. Best Regards, Nick CEO e3internet http://www.e3internet.com _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
