Yea! I think Michael should start peeling the banana until they adjust
their point of view....
Robert ;-)-
> -----Original Message-----
> From: Stephen O'Shaughnessy [SMTP:[EMAIL PROTECTED]]
> Sent: Tuesday, September 04, 2001 5:01 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Charging a customer for EDI ???????
>
> Read a little closer. Michael is the 800lb gorilla.
>
> -----Original Message-----
> From: Mark Kusiak [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, September 04, 2001 2:36 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Charging a customer for EDI ???????
>
>
>
> If a "trading partner" i.e. the 800 LBS of gorilla can get you to
> pay for it, and he usually can, then you are providing a benefit to his
> bottom line. The key to leveraging his/her EDI investment is to develop
> once and use over and over and over again. It's the age old business
> solution where they are in the position to demand it their way and also
> get you to pay for it in the process. He realizes that he can drag you
> along and "dictate" to you what and when and how you are going to do this.
> You ask if this is right, legal or ethical. The answer for most in the
> banana republic is no, but the gorilla is licking his chops.
>
> Bottom line is this.....
>
> If you need the business then you are going to do it. It now
> becomes a cost of doing business. Is this a true cost of EDI? No, you
> are being saddled with the total costs of getting the data to your
> customer. This skews your prospective on the cost and makes your ROI much
> lower.
>
> Usually each trading partner shares the cost evenly amongst
> themselves. The problem is that sooner of later you will run up against
> the 800 LBS of gorilla and if you need the gorilla's business, you'll grin
> and bear it.
>
> How do you think that he's getting the fantastic leverage on his
> investment that he is going to write about in the next issue of EC World
> magazine. He's passing his costs off on the banana republic. One way you
> have to fight back is refuse to do business with him. The only problem is
> that if your passing on his business, then there is someone hungry enough
> to take your place and go along for the ride.
>
> For the record, it's these guys that give the EDI community the most
> trouble. They realize such a fantastic savings from doing business this
> way then they gore everyone else by making them pick up a disproportionate
> amount of the costs. I guess they never heard the story of the guy who
> killed and ate the goose that laid the golden eggs. I guess that becoming
> an 800 LB Gorilla makes you go a little weak in the head!!!!!
>
> Regards,
>
> Mark
>
> -----Original Message-----
> From: Michael Pokraka [ <mailto:[EMAIL PROTECTED]>]
> Sent: Tuesday, September 04, 2001 9:17 AM
> To: [EMAIL PROTECTED]
> Subject: Charging a customer for EDI ???????
>
> Hi folks,
>
> A new supplier wishes to charge us for doing biz by EDI.
> Now, the situ is a little unusual for me, as - to my knowledge - the
> 800lb
> Gorilla (us for a change) is not normally billed for the
> privilege.... or is
> it????
>
> A bit of background:
> The supplier is a well-known worldwide logistics company, providing
> warehouse and transport services.
> The supplier has been contracted with prerequisite to the whole
> thing being
> that they deal by EDI. Now that the deal is struck, supplier comes
> back and
> says that EDI is of no benefit to them, but merely a service that
> they
> provide as part of the package, thus they will charge their customer
> for it.
>
>
> My question: is this a 'standard' practice? Does that mean that we
> start
> charging our customers ? :-)
>
> TIA
> Michael Pokraka
> SAP EDI Analyst
> Samsung Semiconductor Europe Ltd
> Tel: +44 (0)20 8380-7050
> Fax: +44 (0)20 8380-7218
> This message transmitted on 100% recycled electrons.
>
>
>
>
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