Yes Amazon may finally answer your web post with a 'no-reply'  e-mail but it 
will have a 1st name and last initial - no phone #, no return e-mail
We went live with Amazon US and Canada - They really take the 'Partner' out of 
'Trading Partner'

Steve Moses
Systems Analyst
Iomega Corporation (EMC)
(303) 681-2593
[email protected]

From: [email protected] [mailto:[email protected]] On Behalf Of Ron Katz
Sent: Wednesday, June 13, 2012 10:55 AM
To: 'Michael Mattias/LS'; 'EDI-L'
Subject: RE: [EDI-L] Amazon EDI contact



Michael
Obviously you have never dealt with Amazon. They do not have a telephone
number to call. You can only send questions through their web site and who
knows how long it takes them to respond. I just went through this with a
client.

Ron Katz
ENTRACK Inc.
401-334-2463
[email protected]<mailto:ron.katz%40entrack.com>




_____

From: Michael Mattias/LS 
[mailto:[email protected]<mailto:mcmlserve%40talsystems.com>]
Sent: Wednesday, June 13, 2012 12:37 PM
To: EDI-L
Subject: Re: [EDI-L] Amazon EDI contact

>That's odd your customer has Amazon as a TP yet doesn't have any TP Contact
information??

Huh? Where have you been the past ten years?

Every week we're good for at least a couple of "does anyone have a contact
for <my trading partner>?" questions.

>...which was found by doing a google search using 'Amazon EDI contact'...

I know I once posted my own personal technique . let's see if I can find
it....nah... but let me recreate best I can...

Pick up this newfangled thing they call a "telephone." (This wondrous piece
of technology allows you to speak with other people
who are not even in the same room!)

Call the parnter's switchboard (phone numbers are often found on the
partner's web site); press '9' to speak to a human if
necessary.

Introduce yourself and state your problem to the human. Allow that human to
connect you with the correct party.

Allow for the fact that you may not get the exact right party the first time
and you may have to introduce yourself and explain the
information you seek again. Repeat until succesful.

Darned, now all my competitors are privy to my secret method!

Michael C. Mattias
Tal Systems Inc.
Racine WI
[email protected]<mailto:mmattias%40talsystems.com> 
<mailto:mmattias%40talsystems.com>

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]



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