Excuse, I sent privately but meant to keep on the Reflector. 73, Bill K9YEQ
-----Original Message----- From: Ed Gilliland <w5tm...@gmail.com> Sent: Sunday, April 1, 2018 6:20 PM To: Bill Johnson <k9...@live.com> Subject: Re: [Elecraft] KPA-1500 s/n 56 No failures seen under the USB Controllers Bill. Ed On 4/1/2018 17:29, Bill Johnson wrote: > Note the one item I have as failed. If you find the same on your machine, > simply quick uninstall, then go to the top tool bar and click on action and > scan for hardware changes. The snippet tool won't let me copy to point it > out to you. See if that doesn't do it. So, to summarize, Device manager, > click on the Universal Serial Bus Controllers, right click on marked USB > devices marked with a fault indicator and then uninstall each of them, then > go up to menu and then scan for changes. That should do it. Of course, you > have to select the correct port when using the utility, and try each one to > be sure you have the correct port! > > 72 & 73, > Bill > K9YEQ > FT’er for K2, KX1, KX3, KXPA100, KAT500, W2, etc. > > -----Original Message----- > From: elecraft-boun...@mailman.qth.net > <elecraft-boun...@mailman.qth.net> On Behalf Of Ed Gilliland > Sent: Sunday, April 1, 2018 5:09 PM > To: Dick Dievendorff <d...@elecraft.com> > Cc: Elecraft@mailman.qth.net > Subject: Re: [Elecraft] KPA-1500 s/n 56 > > I replaced the USB cable with a known good cable, no help. > > I am using the K3s. I neglected to order the AUX cable when I ordered the > amp but since have placed one on order and should be here tomorrow but I > don't think it will help in this case. > > Maybe Elecraft Support will have an answer. I REALLY don't want to send the > amp back to Elecraft. > > 73, Ed > > > On 4/1/2018 16:22, Dick Dievendorff wrote: >> OK, we tried! >> >> Any spare USB A to USB B cables around that you can try? Might be something >> as simple as a cable. >> >> Failing that, support is your best shot. >> >> I'm almost positive that the USB port is used during manufacturing testing >> for the burn-in process that exercises all amps before they leave >> Watsonville, so at some point it was working, at least with their cables, >> their computers and their device drivers. >> >> Are you using a K3S? Can it be reached with the same USB cable? >> >> Sorry! >> >> 73 de Dick, K6KR >> >> >> -----Original Message----- >> From: Ed Gilliland <w5tm...@gmail.com> >> Sent: Sunday, April 1, 2018 14:19 >> To: Dick Dievendorff <d...@elecraft.com> >> Cc: Elecraft@mailman.qth.net >> Subject: Re: [Elecraft] KPA-1500 s/n 56 >> >> Thanks Dick, >> >> That's the first thing I did Dick but nothing on the Windows Device Manager >> changes and there is no notification sound that you usually get when >> unplugging/plugging a device into a USB port. I wonder if the USB port in >> the KPA-1500 is dead. >> >> I reinstalled the FTDI driver, no help. >> >> I uninstalled/reinstalled the KPA-1500 Utility, no help. >> >> The KPA-1500 Manual under Troubleshooting suggests the Windows Device >> Manager, unplugging/plugging the USB cable method to locate the proper com >> port. >> >> I've run out of talent...hi! I'll send a note to Elecraft Support. >> >> Thanks for the note, Ed >> >> >> >> >> On 4/1/2018 14:04, Dick Dievendorff wrote: >>> I’d suggest using the Windows Device Manager to view COM ports, see what >>> COMn gets added when you unplug and plug in the USB cable from the amp. If >>> none change, it might be a device driver needed. Usually Windows finds this >>> driver automatically if needed, but sometimes you need to reinstall the >>> driver. There is a link to the FTDI driver website on the page for KPA1500 >>> Utility. There may be advice in the KPA1500 utility help text under >>> troubleshooting. >>> >>> The USB port is used for factory burn in software, so it was working at >>> least at that time. >>> >>> If you can’t get it quickly, contact Elecraft support, they probably have a >>> better checklist than I do. >>> >>> 73 de Dick, K6KR >>> >>>> On Apr 1, 2018, at 11:43, Ed Gilliland <w5tm...@gmail.com> wrote: >>>> >>>> I received my KPA-1500 s/n 56 last Friday and have it on the air. All is >>>> well with the exception of not being able to use the KPA-1500 Utility. I >>>> do not get a notification sound from the computer when I plug the USB >>>> cable into the computer. I've reset the KPA-1500, tried different USB >>>> ports, no success. Any suggestions appreciated. >>>> >>>> Thanks, Ed W5TM >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>>> Help: http://mailman.qth.net/mmfaq.htm >>>> Post: mailto:Elecraft@mailman.qth.net >>>> >>>> This list hosted by: http://www.qsl.net Please help support this >>>> email list: http://www.qsl.net/donate.html Message delivered to >>>> d...@elecraft.com > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html Message delivered to > k9...@live.com ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
