I totally agree, Julian. I've always had an outstanding opion of Elecraft,
not so much because they are fellow hams, but because they have always
had great products and excellent, speedy service.
All the more reason why I find it so incredible that they have been so
uncommuicative regarding K3 status. I am one of those who signed up
fairly early (Apr 30) and put down half the price to be in the first group
of 200. I really expected that there might be some delays in the beginning,
considering the complexity of this project.
Now I am really frustrated by the total lack of information on what is
going on at Aptos and what we all can expect with regard to the
K3 delivery schedule. Two weeks ago I called and was promised
that I would be seeing an invoice by the end of that week (10/22).
Alas, nothing has been heard. I hate to keep calling them since I
assume they're really busy, but I wonder.
Come on, Elecraft -- how much trouble would it be to give us all a
little blurb on what's going on? Or even explain in more detail just
why the great silence from Aptos. Can you imagine how we who
are waiting feel when the field testers brag about all the nice things
their new K3 can do, and the rest of us sit here without a clue?
Van, W1WCG
K2 2634, 5510
KX1 306
K3 ? ? ?
>
> I understand what you're saying, but Elecraft has a lot of goodwill
> from its customers that is being eroded by the current lack of
> information. I was always willing to cut them some slack due to the
> fact that they are fellow hams, I don't believe they intended to have
> these problems, that things do go wrong that are outside your control
> and perhaps the scale of the K3 project (and the demand for it) has
> caused problems they didn't anticipate. But that was because of their
> track record and the fact that they were open with us in providing
> information on the reflector.
>
> I'd be happier if they told us what the problem is, and what the
> realistic effect on shipping dates is. Perhaps it is something they'd
> rather not have published on a public reflector. However, they have
> entered in to a contract with all of us who have placed orders, so I
> think we are entitled to have information. It really ought not to have
> been necessary for people to contact Lisa to find out what little we
> have. They have our email addresses. Aren't people who are willing to
> put down $1000 or more as a deposit months in advance valued customers?
>
> Julian, G4ILO
>
>
>
>
> Yahoo! Groups Links
>
>
>
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