We test -all- of the various modules in the K3 prior to shipment (both kits and built K3s).

The VFO A/B encoder issue cropped up recently and was a problem at the Bourns factory that they have now corrected. (Fortunately the problem only showed up on a very small percentage of encoders.) But in my opinion, for an expensive encoder like this one, we never should have seen any failures, no matter how few. We pay a premium for these encoders.

We always 100% tested them here, but obviously a few slipped through, by passing here and then failing shortly afterwards. In general the encoder, if it is one of the small percentage that is going to fail, fails in the first hour or so of use. Once we understood what was happening (after beating up Bourns asking for an answer for a number of weeks..) we built an encoder burn in fixture where we run 100% of the encoders for an extended time before testing them. That in turn catches the offenders. In general, if an encoder runs for an hour or two, it doesn't fail.

Bourns has also made changes to their automated assembly process to eliminate this as a possible issue. We want ZERO failures of encoders. I'm sure we'll see a few more for a little while, but I don't think many are getting by us now. :-)

73, Eric   WA6HHQ
----

Tom Wylie wrote:
I had also to replace an encoder which was faulty at the outset, however, the dis-assembly of the front panel was very easy and straightforward and only took a few minutes. I don't understand the "difficulty"

de Tom
GM4FDM

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