That might be the case with some generic products, but not for most consumer electronics and certainly not for major appliances. Even when your TV or DVD player fails most people avoid that manufacturer like the plague (at least for the next few product cycles), if not out of fear of a repeat, then simply to get even. How many people do you think would buy a second K3 if their first one simply failed due to a manufacturing flaw that wasn't adequately addressed by Elecraft?
I know of no manufacturer ... not a single one ... who considers product unreliability to be good for the balance sheet. History has proven time and time again quite the contrary. Dave AB7E Richard Ferch wrote: > If the typical consumer response to a failure is to go out and buy > another unit from the same manufacturer, perhaps even a more expensive > model, then unreliability, at least with respect to that particular > failure mode, is actually good for the manufacturer's balance sheet. > > 73, > Rich VE3KI ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
