>I do not know how Sympatico expects OE to be configured but the guy I was 
>talking to (the third in a row - I had to keep asking for someone who 
>could answer my questions), seemed to think any of the big three apps 
>could do it - not sure how - he did say Sympatico was POP and smtp 
>compatible. (I haven't paid enough attention over the years to know about 
>connection modes.)

If he says it is POP compatible, then Emailer should be able to work fine.

>FYI a friend's tech saavy son did tell me that Sympatico (the internet 
>branch of Canada's equivalent to AT&T - they own all the original phone 
>lines in these parts) had a more sophisticated set up than the smaller 
>companies and that they did indeed have DSL rather than ADSL - he said 
>their DSL does not share the same line as another company's ADSL would - 
>which is why they would have assured me that I could use their service 
>with no fear of disconnection.  Perhaps he was wrong, however - I now 
>know to ask _them_  specifically why they can say that.

Again, there is really no such thing as "DSL", there is ADSL, SDSL, IDSL, 
HDSL, and maybe others by now. But saying they use DSL, is like saying 
you have a Mac... ok, that's great, but WHAT Mac do you have.

If they are going over a fresh line, then they may be offering SDSL, 
which is odd for residential service. Also, going over a new line doesn't 
mean the new line won't also be "dirty". It depends a lot on WHY your 
current line is "dirty". (For instance, I can't use dialup at my house at 
speeds over 21k, and even then, only a few brands of modems can connect 
at all. That's because my house line goes thru a fiber optic converter 
before it hits the local central office. All phone lines in my 
neighborhood go thru the same converter. So adding a new line for DSL 
won't make a difference (as it is, I'm stuck using IDSL which is the only 
kind that can safely pass thru a fiber converter)).

>Also, I told _my_  ISP tech support person about my tricky Apple modem (I 
>have to use the 34k option if I want to be sure I am not disconnected) 
>and the fact that I can hear faint voices if I dial one number and listen 
>to the line (supposedly the sign of a "dirty line") and he said (after 
>going off several times to relay my questions to someone else) that he 
>could NOT assure me that I could use their service with no fear of 
>disconnection - he said the dirty lines would make the disconnection 
>problem _worse_.  Again, thanks to your advice, I can ask someone else at 
>the ISP more specific questions.  

If you can hear crosstalk on your line, call your phone company and 
complain. That means there is a problem somewhere in the line. They will 
probably send someone to verify the line, and clean it up. Once that is 
done, you may then be able to go with your current ISP.

-chris
<http://www.mythtech.net>

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