> >Again, the easiest way to figure this out is to simply ask for the >directions for configuring Outlook Express to work and to collect this >2nd folder. Once you have those directions, you can better see what is >happening, and if Emailer can handle it. (I looked on their web site, but >there is nothing in their setup directions about this 2nd folder and how >to collect it). > >Ask if they can give you a URL that shows how to setup Outlook Express, >of if they can fax or email you directions on how to do it.
Thanks Chris again and again - I just had an 1 hour and 29 minute discussion with a couple of people at Sympatico - tried desperately to get a straight answer to nearly no avail! I could not get the Tech Support guy (or whomever he kept going off to get advice from) to understand what I was talking about re the spam folder - apparently the guy yesterday is the only one there aware of how it all works. I specifically asked for instructions for how OE gets the folder and he came back to tell me that Sympatico only filters some spam and the rest would arrive with my other mail - I gave up for the time being. They tested my lines and I have a very high sync rate (up to 35KBPS), so the 56K disconnect phenomenon is quite probably a dial up modem handshake problem. Thank you for pointing out that hypothesis. There is still some faint cross talk on the line - their filtered "DSL" connection supposedly can deal with that. She said as far as she knew they used DSL with no prefix and but after a lot of discussion, I determined that it may actually be HDSL - she seemed to scoff at ADSL as being something very old fashioned. This scoffing alone may decide me on switching over. Although I know that ADSL is very prevalent (and may work perfectly well on my supposedly not all that dirty lines), the idea that it is outdated technology makes me wonder if I should be investing in such a modem at this time. Tannis ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
