>She said as far as she knew they used DSL with no prefix and but after a 
>lot of discussion, I determined that it may actually be HDSL - she seemed 
>to scoff at ADSL as being something very old fashioned.
>
>This scoffing alone may decide me on switching over. Although I know that 
>ADSL is very prevalent (and may work perfectly well on my supposedly not 
>all that dirty lines), the idea that it is outdated technology makes me 
>wonder if I should be investing in such a modem at this time.

When it comes to technologies that need to mature, like DSL, then you 
want to take the opposite mind set. What is the old, tried and true, well 
tested and matured technology.

HDSL has virtually NO adoption. If you go HDSL, you are working with 
something that very few people understand, or can help you with. You 
basically become totally at the mercy of Sympatico and they don't seem to 
be scoring many points in the support department (they don't understand 
their own spam services, nor do they seem to have a clue what DSL forms 
they offer).

ADSL has been around for a little while, it is well adopted, well 
understood, and well supported. It isn't going away any time soon, so 
there should be no fear of it being "old and outdated".

And of course, if you use HDSL, and your router/modem dies... you'll be 
stuck buying a new one from Sympatico at whatever cost they feel like 
charging you. If you use ADSL and your router/modem dies... you can pick 
up a new one from a dozen different places including ebay and get them 
for next to nothing (I have two right now sitting on a shelf that I'm not 
using, one hasn't even been opened and is brand spanking new).

But what it really boils down to is, who can provide you with the best 
offer. Weigh your options of price vs speed vs extras and go with whoever 
has the best deal and don't worry about what form of DSL it being used.


Looking at the Sympatico web site again, they claim under both their 
basic DSL and their High Speed DSL that you do NOT need an additional 
phone line, that their service rides on top of your existing phone line. 
That rules out SDSL and IDSL as both need their own line. I can't speak 
for HDSL as I'm not really up on all its details (that should tell you 
something right there), it may or may not ride on an existing line.

They also say their basic DSL is only a 128k down, 64k up connection. 
Sounds like ADSL, but again, not knowing much about HDSL I can't say if 
their connection speeds are symetric or not, so it could be HDSL. But 
regardless, 128/64 is CRAPPY for DSL. Their "High Speed" version claims a 
max of 3 Mb down (I didn't notice an upload speed for it), so at least 
that version has good download speeds (of course that speed is based on a 
best case, and with DSL best case is usually when you are right next to 
the central office).


And finally, with all that above said... I just did some quick research 
on HDSL. It has a max speed of 1.5 Mbs (768k x2). It works by having two 
768k lines that are bonded together. This means it won't work on top of 
your existing phone line, in fact they would have to install two 
additional phone lines. It will work with crosstalk present on the line 
(in fact, it appears to be designed with that in mind, that's one of the 
reasons for doing two pairs as they can do signal comparison and cancel 
out the crosstalk interference).

So that makes me think that Sympatico is NOT offering HDSL. 1: Cost. They 
aren't going to pay for TWO loops to your house AND internet access, and 
only charge you $20.00 a month (low end price is $20/mn). And 2: if they 
were going to absorb that much cost to do HDSL, they wouldn't throttle 
down the speed to 128k/64k which is their advertised low end speed, and 
HDSL doesn't go as high as 3 Mbs which is their advertised top end speed. 
Not unless they bond two HDSL lines, which means covering the cost of 4 
phone lines into your house and still only charge you $35/mn (high end 
price is $35/mn). And 3: HDSL is a symetric service, that means upload 
and download speeds are the same, their advertised low end is assymetric 
speed so it is unlikely to be HDSL (they could throttle the upload speed 
to prevent you from running a server). 4: Their web site specifically 
says you will NOT need an additional phone line, and that is simply not 
true with HDSL as it requires not one additional line, but TWO.

Taken the info on HDSL I just learned, it just wouldn't make economic 
sense to offer HDSL for the type of service their web site says they 
offer. They would be jumping thru hoops to make HDSL function the way 
ADSL was designed to work. It would just make more sense to use ADSL.


So, my honest opinion at this point in time is... Sympatico shouldn't be 
touched with a 10 foot pole. There are LOTS of DSL providers out there, 
I'm sure you can find others (I use and am very happy with SpeakEasy.net, 
and Covad.net). And given what you have relayed to me about Sympatico, 
they haven't a clue about their own services and technology, which is 
just going to be a MAJOR headache for you going forward. Thats enough of 
a problem on its own, but you are going to compound it by using a Mac and 
obsolete email software. So in my opinion, signing up with Sympatico is 
just asking for trouble, and frankly doesn't make sense when you have 
other options out there.

But really, you should do what you feel comfortable with doing. Check 
DSLReports.com to see reviews on different providers and compare their 
offerings.

-chris
<http://www.mythtech.net>

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