Might also check for any BB filters - make sure none are active and the default if none apply is to forward to BB.
________________________________ From: Ralph Smith [mailto:m...@gatewayindustries.org] Sent: Tuesday, April 12, 2011 11:06 AM To: MS-Exchange Admin Issues Subject: RE: OT (a little) Blackberry sync problem Thanks - I'll try that next. ________________________________ From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, April 12, 2011 2:00 PM To: MS-Exchange Admin Issues Subject: Re: OT (a little) Blackberry sync problem Then I'd do as JB suggested and delete the account (don't save any data if it asks) and reactivate it. If nothing else it may narrow down the possibilities. John W. Cook Systems Administrator Partnership for Strong Families ________________________________ From: Ralph Smith <m...@gatewayindustries.org> To: MS-Exchange Admin Issues <exchangelist@lyris.sunbelt-software.com> Sent: Tue Apr 12 13:56:06 2011 Subject: RE: OT (a little) Blackberry sync problem John, No Outlook rules - just checked. Device is set to Mailbox Wins on conflicts. Ralph ________________________________ From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, April 12, 2011 1:44 PM To: MS-Exchange Admin Issues Subject: Re: OT (a little) Blackberry sync problem Does she have any Outlook rules running? Is the device set to allow Outlook to "win" on conflicts? John W. Cook Systems Administrator Partnership for Strong Families ________________________________ Confidentiality Notice: ************************* This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, and delete and destroy all copies of the original message. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist Confidentiality Notice: ************************* This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, and delete and destroy all copies of the original message. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist