To do any testing you would dismount the store and use eseutil.

On Mon, Jun 13, 2011 at 3:30 PM, Jim Dandy <jda...@asmail.ucdavis.edu>wrote:

> Is there a way to test for a corrupt info store or can I just assume since
> there aren’t any unusual messages in the logs that the info store is OK?
>
>
>
> Curt
>
>
>
> *From:* Todd Lemmiksoo [mailto:tlemmik...@gmail.com]
> *Sent:* Monday, June 13, 2011 10:13 AM
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Exchange 2003 Crisis
>
>
>
> The 8000 messages are for a bad appointment in his calendar. He needs to
> delete (remove) the appointment and re-enter it. It will cause more problems
> the long it is in his calendar.
>
> The ESE messages are informational, and appear then Exchange maintenance
> runs.
>
> On Mon, Jun 13, 2011 at 11:23 AM, Jim Dandy <jda...@asmail.ucdavis.edu>
> wrote:
>
> Thanks for your response back  Here are some event log entries that may be
> of interest
>
>
>
> There are a bunch of these.  Although they may be more frequent, they
> aren’t new.  It’s been happening for years.  They are always in the early AM
> – perhaps backup related?
>
>
>
> Source: ESE
>
> Category: General
>
> Event ID: 101
>
> Description: ESEUTIL (6048) The database engine stopped.
>
>
>
> Source: ESE
>
> Category: General
>
> Event ID: 100
>
> Description: ESEUTIL (5372) The database engine 6.05.7638.0002 started.
>
>
>
> These have occurred in the past but not frequently.  He uses an iPhone.  I
> suppose it could have something to do with it.  My concern is that these
> might be generated if the IS is corrupted and looses the time of an
> appointment?
>
>
>
> Source: EXCDO
>
> Category: General
>
> EventID: 8206
>
> Description: Calendaring agent failed with error code 0x80040229 while
> saving appointment.
>
>
>
> Source: EXCDO
>
> Category: General
>
> EventID: 8239
>
> Description: An appointment with the subject "Working Group Mtg." was
> saved to mailbox myu...@ucdavis.edu. The start time is missing, so the
> calendaring agent cannot publish the free/busy information for this
> appointment. To correct this, please delete the appointment and recreate it.
>
>
>
> Source: EXCDO
>
> Category: General
>
> EventID: 8241
>
> Description: An existing appointment with the subject "Working Group Mtg."
> in mailbox myu...@ucdavis.edu was modified. The start time, or both the
> duration and end time of the existing appointment were missing.
>
>
>
> Other than that, there isn’t anything out of the ordinary in the logs –
> certainly nothing really scary like your “Your IS is corrupt” or even “an IS
> error was detected and resolved.”
>
>
>
> Curt
>
> *From:* Todd Lemmiksoo [mailto:tlemmik...@gmail.com]
> *Sent:* Sunday, June 12, 2011 8:15 AM
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Exchange 2003 Crisis
>
>
>
> before trying to do anything ...is the store still mounded, look in event
> log for Information store messages. Then post back
>
> On Sun, Jun 12, 2011 at 1:13 AM, Jim Dandy <jda...@asmail.ucdavis.edu>
> wrote:
>
> Thursday morning I came to work and my exchange server was not receiving
> mail. The antivirus engine had stopped and after that the event log
> registered thousands of entries that the Ninja VSAPI had refused Microsoft
> Exchange InfoStore request to scan a message because the Ninja Store Scanner
> is down. (I’m using Vipre E-mail Security for antivirus/antispam). No other
> unusual entries were found in the event log.  I rebooted the server and it
> took a really long time to shut down. When it came back up the Ninja Store
> scanner service was not started but I was able to start it manually. Without
> going into a lot more detail I’ll just say the info store wasn’t working
> right. Subsequent attempts to stop the IS service failed. I disabled Vipre,
> rebooted again and everything resumed normal function (except no
> antivirus/antispam). I updated Vipre and reenabled its services. The
> following morning the server had crashed in the same way.  When it crashes
> messages are not delivered to inboxes and the sender does not get an NDR.
>
>
>
> Since then I’ve had a user claim that he tried to move some messages from
> one folder to another and they disappeared. Later he told me that he had an
> important message in his inbox and when he tried to open it, it disappeared.
>
>
>
> So, the questions I have are
>
>
>
> 1) Could a corrupt info store cause the av scanner to fail like this? If
> so, how can I check for/repair the store?
>
> 2) Does this guy’s claims seem possible that messages are just
> disappearing?
>
>
>
> Details
>
> Exchange Server 2003 with both front and backend servers.
>
> Vipre E-mail security latest version.
>
>
>
> Thanks for your help.
>
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>
>
> --
> T. Todd Lemmiksoo
>
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>
>
>
> --
> T. Todd Lemmiksoo
>
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-- 
T. Todd Lemmiksoo

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