On 7 Jul 2007 at 12:42, shirling & neueweise wrote:

> it doesn't sound like a bug at all, but a design decision.   each
> browser "reads" the html differently (IE being the worst, refusing to
> follow much of the standard html protocol), but designers usually
> create different style sheets that are selected automatically by the
> user's browser so that everything appears more or less corectly in the
> various browsers; i would have expected that MM would do this and not
> actually decide which browser reads their files, that is really
> abnormal practice.

Well, Microsoft's HTML Help has to be coded for a certain browser, as 
it runs using an embedded IE component for rendering. I don't know 
what it does on Mac. And the files are not HTML, but an encoded form 
or HTML that is nonstandard and specific to MS's proprietary CHM 
files.

I agree it's bad practice on MM's part.

But it might have been a matter of time and effort on their part -- 
was it worth them "rolling their own" in order to support different 
browsers? If they didn't have the expertise to do that in-house, it 
probably wasn't. 

On the other hand, once they'd built the thing for themselves, it 
would be a piece of cake to maintain for the future, and completely 
within their control. Indeed, it occurs to me that a smart way to 
maintain documentation would be to create a Wiki for your software 
developers, Q&A and technical writers, and then package up the 
finished articles as HTML files for distribution with the product. 
That would make it *very* easy to make changes, seems to me.

-- 
David W. Fenton                    http://dfenton.com
David Fenton Associates       http://dfenton.com/DFA/

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