Tim ... I know this is the company line now ... BUT
It is kind of difficult to NOT make forward looking statements while
asking
your potential customers to PREORDER.
Ie: there was a V/U product announcement with lots of details and I got
an
order confirmation on Oct 29 last year stating I would get an email as
soon
as it shipped ... that led me to believe that it wouldn't take too long.
So
let's be reasonable ... if you want pre-orders, isn't it fair that you at
least tell people something ...especially if they have been "PREORDERED"
for
nearly 8 months? Telling customers that it'll be ready when its ready
seems
not only a little bit arrogant, but could possibly hurt Flex's Reputation
and Sales. I don't think anybody wants you to compromise quality ... we
would simply like some factual progress reports.
I worked in the custom automation business for years ... and I know
"stuff
happens" ... but if I told any of my customers "it'll be ready when its
ready" there would have lots of fireworks.
So while I do understand Flex's point of view ... I hope Flex understands
their "Customers"(emphasis on the customers) point of view.
Kevin
-----Original Message-----
From: flexradio-boun...@flex-radio.biz
[mailto:flexradio-boun...@flex-radio.biz] On Behalf Of Tim Ellison
Sent: Tuesday, June 15, 2010 8:43 PM
To: paul glassman; flexradio@flex-radio.biz
Subject: Re: [Flexradio] update?
FlexRadio has stopped making forward looking announcements related to
ship
dates for hardware and software products, so you are not going to hear
anything until products are actually shipping.
When the FLEX-VU5K and the FLEX-1500 become fully available, there will
be
PLENTY of announcements on the reflectors, web site and you will get a
personal notification or a shipping notice from FlexRadio when your order
ships or is ready for integration. They will be shouting this from the
rooftops too :-)
I know for a fact that every bit of energy is being applied by the
engineering and software development teams in resolving the gating issues
for delivery of PowerSDR v2, the FLEX-1500 and the FLEX-VU5K. They are
working as hard and as fast as they can, but they are not going to
sacrifice
quality for a rushed delivery.
-Tim
-----Original Message-----
From: flexradio-boun...@flex-radio.biz
[mailto:flexradio-boun...@flex-radio.biz] On Behalf Of paul glassman
Sent: Tuesday, June 15, 2010 7:50 PM
To: flexradio@flex-radio.biz
Subject: [Flexradio] update?
Dudley, Anybody?? hihi Is there an update when we will be shipping back
to
the factory for the 2 mtr 70 cnt install>
Best 73 Paul w8jn
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