Can you send the complete text of the BSOD. For example IRQL_YADAYADAYADA.... And the stop codes please
> -----Original Message----- > From: Mailing list for discussion of Firewall-1 [mailto:FW-1- > [EMAIL PROTECTED] On Behalf Of Bunyan, Chris - shb > account > Sent: January 25, 2007 7:50 AM > To: [email protected] > Subject: [FW-1] BSOD - help needed > > We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP > ML370 G3 server with 1GB memory. > > For several weeks now the server has been crashing fairly regularly, at > random, with fw.sys identified as the culprit in the BSOD. This only > happens Monday to Friday during office working houses. Somedays it > doesn't > crash at all, others it crashes up to eight times. We have tried > Checkpoint Support but so far they haven't provided any solutions. > > Any suggestions or help would be very much appreciated. > > It has been suggested it might be a load issue, although software that > crashes when it is busy is hardly confidence-building. Processor load > does > go up to 80 per cent but averages at 5-10 per cent. > > We do get messages in Event Log about our license only being for 500 hosts > and if this isn't right to contact Checkpoint. We only have 350 hosts > configured. I have cleared the hosts file in FW-1 in case this is an > issue. > It has been suggested to us that if Checkpoint software sees more hosts > than > licensed for it affects performance of results in machine crashes - > although > again this hardly seems a customer-friendly response. > > Because fw.sys is detailed in the BSOD and the memory address is the same > we > have tested the memory and it passes all tests. > > Any help very much approciated. > > > Chris Bunyan > Secondary Care Team Leader > NHS Shetland > > ================================================ > To set vacation, Out-Of-Office, or away messages, > send an email to [EMAIL PROTECTED] > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================ > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================ > If you have any questions on how to change your > subscription options, email > [EMAIL PROTECTED] > ================================================ ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
