Chris, A BSOD is a bug or a hardware fault. If it's always the same code and address then it almost certainly isn't hardware. Hardware caused BSOD's tend to result in a wide variety of BSOD codes and addresses. The fact that it's always fw.sys makes it "easier" to debug, as it's always firewall-1 that's either the direct cause or the victim of it every time. The BSOD could, for instance, be being caused by a memory leak or memory overwrite by a.n.other driver, but fw.sys is the thing that ends up crashing. What is the BSOD code? e.g. 0x0000000a, 0x00000050 etc. This gives the first clue as to what is going on. Install the Microsoft Debugging Tools for Windows on a pc and run that against the dump file to see what pointers it gives. The experts within that are pretty good at working out whether the faulting module was the cause or the victim. I would also check to see what, if anything changed in the days/weeks before the crashes started. The fault could be, for instance, caused by an MS hotfix that's been applied, new version of HP management software/drivers for instance. > We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP > ML370 G3 server with 1GB memory. > > For several weeks now the server has been crashing fairly regularly, at > random, with fw.sys identified as the culprit in the BSOD. This only > happens Monday to Friday during office working houses. Somedays it doesn't > crash at all, others it crashes up to eight times. We have tried > Checkpoint Support but so far they haven't provided any solutions.
Neil Pike Protech Computing Ltd Tel. 07710-168869 IM. [EMAIL PROTECTED] ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
