What version of Windows and SP level?
No, exceeding the license count is only supposed to generate log entries.
I've never heard otherwise.
The ML370-G3 is about three years old, isn't it? Have you tried running one
of HP's firmware update CD's on it?
Ray
From: "Bunyan, Chris - shb account"
<[EMAIL PROTECTED]>
Reply-To: Mailing list for discussion of Firewall-1
<[email protected]>
To: [email protected]
Subject: [FW-1] BSOD - help needed
Date: Thu, 25 Jan 2007 12:50:24 -0000
We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP
ML370 G3 server with 1GB memory.
For several weeks now the server has been crashing fairly regularly, at
random, with fw.sys identified as the culprit in the BSOD. This only
happens Monday to Friday during office working houses. Somedays it doesn't
crash at all, others it crashes up to eight times. We have tried
Checkpoint Support but so far they haven't provided any solutions.
Any suggestions or help would be very much appreciated.
It has been suggested it might be a load issue, although software that
crashes when it is busy is hardly confidence-building. Processor load
does
go up to 80 per cent but averages at 5-10 per cent.
We do get messages in Event Log about our license only being for 500 hosts
and if this isn't right to contact Checkpoint. We only have 350 hosts
configured. I have cleared the hosts file in FW-1 in case this is an
issue.
It has been suggested to us that if Checkpoint software sees more hosts
than
licensed for it affects performance of results in machine crashes -
although
again this hardly seems a customer-friendly response.
Because fw.sys is detailed in the BSOD and the memory address is the same
we
have tested the memory and it passes all tests.
Any help very much approciated.
Chris Bunyan
Secondary Care Team Leader
NHS Shetland
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